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Join hosts Audrey Strong and C. Lee Smith every other week as they dive into management, leadership, business, sales, company culture, talent retention, revenues, performance metrics, hiring and more. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change throughout your workplace. Available on all major podcast outlets and all episodes available on ManageSmarter.com
Join hosts Audrey Strong and C. Lee Smith every other week as they dive into management, leadership, business, sales, company culture, talent retention, revenues, performance metrics, hiring and more. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change throughout your workplace. Available on all major podcast outlets and all episodes available on ManageSmarter.com
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Here's a quick summary of the last 5 episodes on Manage Smarter.
Hosts
Chip Gray
Audrey Strong
C. Lee Smith
Previous Guests
Tony Ulwick
Tony Ulwick is a renowned author and the founder of Strategyn, a consulting firm specializing in Outcome-Driven Innovation (ODI). He is best known for his book 'What Customers Want,' which outlines the principles of ODI and the Jobs-to-be-Done theory. Ulwick's work focuses on helping organizations innovate successfully by understanding and addressing unmet customer needs. His approach has led to an impressive 86% success rate in new product development, significantly higher than the industry average. He is a thought leader in the fields of innovation and product management, frequently speaking on the intersection of AI and innovation.
Tony Ulwick is a renowned author and the founder of Strategyn, a consulting firm specializing in Outcome-Driven Innovation (ODI). He is best known for his book 'What Customers Want,' which outlines the principles of ODI and the Jobs-to-be-Done theory. Ulwick's work focuses on helping organizations innovate successfully by understanding and addressing unmet customer needs. His approach has led to an impressive 86% success rate in new product development, significantly higher than the industry average. He is a thought leader in the fields of innovation and product management, frequently speaking on the intersection of AI and innovation.
Topics Discussed
personality tests
hiring process
leadership
team dynamics
psychology of leadership
management
HR Data Analytics
Employee Retention
Leadership
Team Dynamics
Outcome-Driven Innovation
Jobs-to-be-Done
customer needs
AI
innovation
product development
business success
developing great teams
pre-employment tests
assessments
SalesFuel leverages critical insights that enable our clients to attract, grow and retain their best employees and customers.
Every member of your company has an impact on sales — either directly or indirectly.
SalesFuel was founded by C. Lee Smith in Columbus, Ohio in 1989. Originally known as Sales Development Services, we shortened our name to better describe the value we bring. Sales is the revenue engine of your company. We provide the fuel.
By empowering our 500+ active clients to deliver greater value to their clients, SalesFuel® has achieved revenue growth every year for 30 consecutive years. We can make your sales grow too. Let us show you how!
personality testshiring processleadershipteam dynamicspsychology of leadershipmanagement
This week, we're talking about a tool that can revolutionize your hiring process: personality tests. Gain valuable insights on leadership and team dynamics with host Chip Gray.
Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com
Learn more about your ad choices. Visit megaphone.fm/adchoices
This week, we're talking about a tool that can revolutionize your hiring process: personality tests. Gain valuable insights on leadership and team dynamics with host Chip Gray.
Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com
Learn more about your ad choices. Visit megaphone.fm/adchoices
0:004:16
Extra Point: Using HR Data Analytics to Improve Retention
Hosts
Hosts of this podcast episode
Chip Gray
Keywords
Keywords of this podcast episode
HR Data AnalyticsEmployee RetentionLeadershipTeam Dynamics
This week, we're talking about how data analytics in HR can be a game-changer for improving employee retention. Gain valuable insights on leadership and team dynamics with host Chip Gray.
Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com
Learn more about your ad choices. Visit megaphone.fm/adchoices
This week, we're talking about how data analytics in HR can be a game-changer for improving employee retention. Gain valuable insights on leadership and team dynamics with host Chip Gray.
Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com
Learn more about your ad choices. Visit megaphone.fm/adchoices
Tony Ulwick, author of 'What Customers Want,' discusses the Outcome-Driven Innovation process and the Jobs-to-be-Done theory. He explains why 90% of new products fail and how his approach achieves an 86% success rate by focusing on unmet customer needs. Discover how AI intersects with innovation and the role of management in fostering a data-driven culture.
"People don't want the quarter-inch drill, they want the quarter-inch hole. The shift in mindset is like, we are not solution creators, we are problem solvers." - Tony Ulwick
Key Takeaways:
-What is Outcome-Driven Innovation (ODI) and why is it important?
-How does the 'Jobs-to-be-Done' framework enhance product development?
-Why do 90% of new products fail according to Tony?
-What role does management play in successful innovation?
-How can AI be integrated into the innovation you're creating as a manager?
Connect with Tony Ulwick
https://strategyn.com/
https://www.linkedin.com/in/tonyulwick/
Connect with Manage Smarter and its hosts
· Website: https://salesfuel.com/manage-smarter/
· LinkedIn: https://www.linkedin.com/in/audreystrong/
· LinkedIn: https://www.linkedin.com/in/cleesmith/
TWITTER/X
Audrey https://x.com/tallmediamaven
Lee https://x.com/cleesmith
Connect with SalesFuel
· Website: https://salesfuel.com/
· Twitter: https://x.com/SalesFuel
· Facebook: https://www.facebook.com/salesfuel/
Learn more about your ad choices. Visit megaphone.fm/adchoices
Unlocking Innovation with Tony Ulwick
Tony Ulwick, author of 'What Customers Want,' discusses the Outcome-Driven Innovation process and the Jobs-to-be-Done theory. He explains why 90% of new products fail and how his approach achieves an 86% success rate by focusing on unmet customer needs. Discover how AI intersects with innovation and the role of management in fostering a data-driven culture.
"People don't want the quarter-inch drill, they want the quarter-inch hole. The shift in mindset is like, we are not solution creators, we are problem solvers." - Tony Ulwick
Key Takeaways:
-What is Outcome-Driven Innovation (ODI) and why is it important?
-How does the 'Jobs-to-be-Done' framework enhance product development?
-Why do 90% of new products fail according to Tony?
-What role does management play in successful innovation?
-How can AI be integrated into the innovation you're creating as a manager?
Connect with Tony Ulwick
https://strategyn.com/
https://www.linkedin.com/in/tonyulwick/
Connect with Manage Smarter and its hosts
· Website: https://salesfuel.com/manage-smarter/
· LinkedIn: https://www.linkedin.com/in/audreystrong/
· LinkedIn: https://www.linkedin.com/in/cleesmith/
TWITTER/X
Audrey https://x.com/tallmediamaven
Lee https://x.com/cleesmith
Connect with SalesFuel
· Website: https://salesfuel.com/
· Twitter: https://x.com/SalesFuel
· Facebook: https://www.facebook.com/salesfuel/
Learn more about your ad choices. Visit megaphone.fm/adchoices
0:004:10
Extra Point: Developing Great Teams
Hosts
Hosts of this podcast episode
Chip Gray
Keywords
Keywords of this podcast episode
developing great teamsleadershipteam dynamicspsychology of leadershipmanagement
This week, we're talking about something that can make or break your business: developing a great team. Gain valuable insights on leadership and team dynamics with host Chip Gray.
Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com
Learn more about your ad choices. Visit megaphone.fm/adchoices
This week, we're talking about something that can make or break your business: developing a great team. Gain valuable insights on leadership and team dynamics with host Chip Gray.
Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com
Learn more about your ad choices. Visit megaphone.fm/adchoices
0:004:07
Extra Point: Pre-employment Assessments
Hosts
Hosts of this podcast episode
Chip Gray
Keywords
Keywords of this podcast episode
pre-employment testsassessmentshiring processleadershipteam dynamicspsychology of leadershipmanagement
This week, we're talking about a game-changer in the hiring process: pre-employment tests and assessments. Gain valuable insights on leadership and team dynamics with host Chip Gray.
Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com
Learn more about your ad choices. Visit megaphone.fm/adchoices
This week, we're talking about a game-changer in the hiring process: pre-employment tests and assessments. Gain valuable insights on leadership and team dynamics with host Chip Gray.
Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com
Learn more about your ad choices. Visit megaphone.fm/adchoices
Ratings
Global:
Global ratings are aggregates of the individual countries