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The Caregiver’s Journey podcast is an innovative and refreshing way to learn how to tackle day-to-day Alzheimer's and dementia family caregiving challenges with strength, patience, and peace of mind. Using practical tips and candid conversations, Sue Ryan and Nancy Treaster help you navigate caregiving’s ups and downs, so you move from feeling frustrated, overwhelmed, and sometimes frightened - to confident, balanced, and supported.
The Caregiver’s Journey podcast is an innovative and refreshing way to learn how to tackle day-to-day Alzheimer's and dementia family caregiving challenges with strength, patience, and peace of mind. Using practical tips and candid conversations, Sue Ryan and Nancy Treaster help you navigate caregiving’s ups and downs, so you move from feeling frustrated, overwhelmed, and sometimes frightened - to confident, balanced, and supported.
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Dr. Emily Mroz is a tenure-track assistant professor and social behavioral scientist at Emory University's School of Nursing. Her research focuses on how people think, feel, and act within their social and personal situations, particularly in the context of serious illness, caregiving, and bereavement. She develops resources and interventions to support patients and family caregivers.
Dr. Emily Mroz is a tenure-track assistant professor and social behavioral scientist at Emory University's School of Nursing. Her research focuses on how people think, feel, and act within their social and personal situations, particularly in the context of serious illness, caregiving, and bereavement. She develops resources and interventions to support patients and family caregivers.
Dr. Carolyn Clevenger, DNP, RN, GNP-BC, AGPCNP-BC, FAANP, FGSA, FAAN, is a professor at Emory University Nell Hodgson Woodruff School of Nursing. She is a nationally recognized educational leader in advanced practice nursing, geriatrics, and gerontology. She founded and directs the Integrated Memory Care (IMC) model, which provides memory and primary care in a single integrated approach for people living with dementia and their care partners.
Dr. Carolyn Clevenger, DNP, RN, GNP-BC, AGPCNP-BC, FAANP, FGSA, FAAN, is a professor at Emory University Nell Hodgson Woodruff School of Nursing. She is a nationally recognized educational leader in advanced practice nursing, geriatrics, and gerontology. She founded and directs the Integrated Memory Care (IMC) model, which provides memory and primary care in a single integrated approach for people living with dementia and their care partners.
James Lee is the CEO and co-founder of Bella Groves, an award-winning memory care community. With over 17 years of experience in senior living and memory care, James has developed valuable insights on transforming relationships between family caregivers and professional caregivers into collaborative partnerships, ultimately improving quality of care and reducing stress for everyone involved.
James Lee is the CEO and co-founder of Bella Groves, an award-winning memory care community. With over 17 years of experience in senior living and memory care, James has developed valuable insights on transforming relationships between family caregivers and professional caregivers into collaborative partnerships, ultimately improving quality of care and reducing stress for everyone involved.
Amanda Lukoff is the co-founder and CEO of Eleplan, a platform designed to help caregivers create comprehensive care plans. Her journey into this field was inspired by her personal experiences as a caregiver for her brother Liam, who has autism. Amanda's background includes a law degree focused on special education law, which she pursued to better advocate for individuals with special needs. Through her work, she aims to capture and share the essential knowledge that caregivers need to provide personalized and effective care.
Amanda Lukoff is the co-founder and CEO of Eleplan, a platform designed to help caregivers create comprehensive care plans. Her journey into this field was inspired by her personal experiences as a caregiver for her brother Liam, who has autism. Amanda's background includes a law degree focused on special education law, which she pursued to better advocate for individuals with special needs. Through her work, she aims to capture and share the essential knowledge that caregivers need to provide personalized and effective care.
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Finally! Practical tips and candid conversations for dementia caregivers. Tackle common, day-to-day dementia caregiving challenges with more strength, patience, and peace of mind. Sue Ryan and Nancy Treaster leverage their experiences in a variety of family caregiving roles to help you navigate your journey with fewer surprises and more resources.
Here's the recent few episodes on The Caregiver's Journey.
0:0026:15
Studying Experienced Caregivers: Four Essential Tips / Alzheimers and Other Dementias
Hosts
Hosts of this podcast episode
Sue RyanNancy Treaster
Guests
Guests of this podcast episode
Dr. Emily Mroz
Keywords
Keywords of this podcast episode
Alzheimer'sdementiacaregivingexperienced caregiversresearchsocial behavioral sciencesupport for caregivers
"When it comes to caregiving, the assumption about being able to take what we've learned and just naturally grow is not always going to be true."
How do you think you would feel if you were caregiving for a second or third person living with dementia? Would you feel more prepared because of your previous experience? If you answered "yes," you might be surprised by what research is revealing about experienced caregivers.
We are Sue Ryan and Nancy Treaster. As caregivers for our loved ones with Alzheimer's and other types of dementia, both of us have been caregivers more than once, and we recently learned about enlightening research from Dr. Emily Mroz, a researcher at Emory University's School of Nursing who coined the phrase "experienced caregiver." Her research is shedding light on a common phenomenon that affects millions of families: providing dementia care for multiple loved ones throughout adulthood.
Dr. Mroz is a tenure-track assistant professor and social behavioral scientist who studies how people think, feel, and act within their social and personal situations. With training in developmental psychology, gerontology, geriatrics, and public health, she uses her multidisciplinary perspective to develop resources and interventions that support people living with serious illness, family caregivers, and those who are bereaved.
Through her research and interviews with caregivers, Dr. Mroz has identified crucial insights about experienced caregivers that challenge common assumptions and offer practical guidance for those stepping into the caregiving role again.
Dr. Emily Mroz, assistant professor and social-behavioral scientist, discusses her research on improving how patients and caregivers navigate serious illnesses such as dementia, end-of-life care and bereavement.
Tip 1: Avoid Assumptions About Who Is Prepared to Be a Dementia Caregiver
Tip 2: Assess How Prepared You Really Feel
Tip 3: Don't Hesitate to Get Involved in Skills Training and Support Groups
Tip 4: Share Your Stories with Grace, Not Judgment
The Importance of Research for Experienced Caregivers
Dr. Mroz's study is part of a growing recognition that experienced caregivers represent a significant population with unique needs and strengths. Her virtual research study involves participants completing surveys about their caregiving experiences and sharing their stories to help researchers understand the differences between new and experienced caregivers.
Study details:
Focuses on people currently in active caregiving roles, including those early in their journey with a second or third care recipient
Participants receive a $50 gift card honorarium
Sessions are conducted virtually and take about one to two hours
Can participate alongside other dementia caregiver research studies
Research is crucial for developing resources specifically tailored to experienced caregivers
"When it comes to caregiving, the assumption about being able to take what we've learned and just naturally grow is not always going to be true."
How do you think you would feel if you were caregiving for a second or third person living with dementia? Would you feel more prepared because of your previous experience? If you answered "yes," you might be surprised by what research is revealing about experienced caregivers.
We are Sue Ryan and Nancy Treaster. As caregivers for our loved ones with Alzheimer's and other types of dementia, both of us have been caregivers more than once, and we recently learned about enlightening research from Dr. Emily Mroz, a researcher at Emory University's School of Nursing who coined the phrase "experienced caregiver." Her research is shedding light on a common phenomenon that affects millions of families: providing dementia care for multiple loved ones throughout adulthood.
Dr. Mroz is a tenure-track assistant professor and social behavioral scientist who studies how people think, feel, and act within their social and personal situations. With training in developmental psychology, gerontology, geriatrics, and public health, she uses her multidisciplinary perspective to develop resources and interventions that support people living with serious illness, family caregivers, and those who are bereaved.
Through her research and interviews with caregivers, Dr. Mroz has identified crucial insights about experienced caregivers that challenge common assumptions and offer practical guidance for those stepping into the caregiving role again.
Dr. Emily Mroz, assistant professor and social-behavioral scientist, discusses her research on improving how patients and caregivers navigate serious illnesses such as dementia, end-of-life care and bereavement.
Tip 1: Avoid Assumptions About Who Is Prepared to Be a Dementia Caregiver
Tip 2: Assess How Prepared You Really Feel
Tip 3: Don't Hesitate to Get Involved in Skills Training and Support Groups
Tip 4: Share Your Stories with Grace, Not Judgment
The Importance of Research for Experienced Caregivers
Dr. Mroz's study is part of a growing recognition that experienced caregivers represent a significant population with unique needs and strengths. Her virtual research study involves participants completing surveys about their caregiving experiences and sharing their stories to help researchers understand the differences between new and experienced caregivers.
Study details:
Focuses on people currently in active caregiving roles, including those early in their journey with a second or third care recipient
Participants receive a $50 gift card honorarium
Sessions are conducted virtually and take about one to two hours
Can participate alongside other dementia caregiver research studies
Research is crucial for developing resources specifically tailored to experienced caregivers
Learn to Navigate Support Systems: Four Essential Tips / Alzheimer’s and Other Dementias
Hosts
Hosts of this podcast episode
Sue RyanNancy Treaster
Guests
Guests of this podcast episode
Dr. Carolyn Clevenger
Keywords
Keywords of this podcast episode
Alzheimer'sdementiacaregivingsupport systemscaregiver educationCANDO Studygerontological nursingmemory care
“An educated and confident family caregiver who knows what to do in their role is really the absolute best medicine for the care receiver.” Dr. Carolyn Clevenger
Do you know extensive research specifically focused on dementia caregivers is being conducted? Are you aware of innovative studies designed to equip family caregivers with navigation skills? Now you will, and you’ll be learning about valuable opportunities to strengthen your caregiving journey.
We are Sue Ryan and Nancy Treaster. As caregivers for our loved ones with Alzheimer’s and other types of dementia, we are continuously learning new ways to support our health and well-being, and that of our care receivers. We recently discovered the groundbreaking dementia caregiver research, the CANDO Study, Dr. Carolyn Clevenger, DNP, RN, GNP-BC, AGPCNP-BC, FAANP, FGSA, FAAN, Professor at the Emory University Nell Hodgson Woodruff School of Nursing is conducting. When most people think about dementia research, they focus on studies involving people living with dementia or pharmaceutical treatments. This crucial area of research focuses on supporting the family caregivers themselves.
Dr. Clevenger is a professor and gerontological nurse practitioner who is nationally recognized as an education leader in advanced practice nursing and geriatrics. Carolyn founded, and directs, the comprehensive dementia care model called Integrated Memory Care (IMC), which provides memory and primary care in a single integrated approach for people living with dementia and their care partners.
Dr. Carolyn Clevenger, a nationally recognized educational leader in advanced practice nursing, geriatrics and gerontology, shares her groundbreaking work on dementia family caregiver education programs that teach new caregivers how to transition into the role and navigate various support systems.
Each level has different eligibility requirements and payment structures
Availability varies by state—some follow federal guidelines, others have state regulations
People often wait until they desperately need memory care but try to access assisted living instead, creating unnecessary stress
Tip 2: Stay Ahead of Financial Challenges
Protect your assets while maintaining oversight
Understand the early warning signs
Watch for judgment impairment issues
Tip 3: Leverage Legal Support from Elder Law Experts
What sets elder law attorneys apart
Specialized dementia expertise
Long-term benefits
Tip 4: Take Evidence-Based Classes
What makes evidence-based courses effective
Measurable outcomes
The CAN-DO Study: Training Caregivers as Navigators
Dr. Clevenger's current research project, CAN-DO (Caregiver As Navigator Developing Skills Online), trains family caregivers to navigate four critical systems: healthcare, financial, legal, and family systems.
Course structure:
Six-week online course following three families through different types of dementia
Each day presents real-life scenarios with appropriate responses and preventive measures
Videos from subject matter experts including elder law attorneys, investigators, estate planners, and healthcare providers
“An educated and confident family caregiver who knows what to do in their role is really the absolute best medicine for the care receiver.” Dr. Carolyn Clevenger
Do you know extensive research specifically focused on dementia caregivers is being conducted? Are you aware of innovative studies designed to equip family caregivers with navigation skills? Now you will, and you’ll be learning about valuable opportunities to strengthen your caregiving journey.
We are Sue Ryan and Nancy Treaster. As caregivers for our loved ones with Alzheimer’s and other types of dementia, we are continuously learning new ways to support our health and well-being, and that of our care receivers. We recently discovered the groundbreaking dementia caregiver research, the CANDO Study, Dr. Carolyn Clevenger, DNP, RN, GNP-BC, AGPCNP-BC, FAANP, FGSA, FAAN, Professor at the Emory University Nell Hodgson Woodruff School of Nursing is conducting. When most people think about dementia research, they focus on studies involving people living with dementia or pharmaceutical treatments. This crucial area of research focuses on supporting the family caregivers themselves.
Dr. Clevenger is a professor and gerontological nurse practitioner who is nationally recognized as an education leader in advanced practice nursing and geriatrics. Carolyn founded, and directs, the comprehensive dementia care model called Integrated Memory Care (IMC), which provides memory and primary care in a single integrated approach for people living with dementia and their care partners.
Dr. Carolyn Clevenger, a nationally recognized educational leader in advanced practice nursing, geriatrics and gerontology, shares her groundbreaking work on dementia family caregiver education programs that teach new caregivers how to transition into the role and navigate various support systems.
Each level has different eligibility requirements and payment structures
Availability varies by state—some follow federal guidelines, others have state regulations
People often wait until they desperately need memory care but try to access assisted living instead, creating unnecessary stress
Tip 2: Stay Ahead of Financial Challenges
Protect your assets while maintaining oversight
Understand the early warning signs
Watch for judgment impairment issues
Tip 3: Leverage Legal Support from Elder Law Experts
What sets elder law attorneys apart
Specialized dementia expertise
Long-term benefits
Tip 4: Take Evidence-Based Classes
What makes evidence-based courses effective
Measurable outcomes
The CAN-DO Study: Training Caregivers as Navigators
Dr. Clevenger's current research project, CAN-DO (Caregiver As Navigator Developing Skills Online), trains family caregivers to navigate four critical systems: healthcare, financial, legal, and family systems.
Course structure:
Six-week online course following three families through different types of dementia
Each day presents real-life scenarios with appropriate responses and preventive measures
Videos from subject matter experts including elder law attorneys, investigators, estate planners, and healthcare providers
0:0029:44
Build a Partnership With Your Care Community: Six Essential Tips / Alzheimer’s and Other Dementias
Is your loved one in a memory care community, or are you considering moving them into one? Understanding how to build a collaborative relationship with the care team is crucial for ensuring the best outcomes for your loved one.
We are Sue Ryan and Nancy Treaster. As caregivers for our loved ones with Alzheimer's and other types of dementia, we've learned that creating a true partnership with care community staff can dramatically improve quality of care and reduce stress for everyone involved.
We recently spoke with James Lee, CEO and co-founder of Bella Groves, an award-winning memory care community. With over 17 years of experience in senior living and memory care, James has developed valuable insights on how to transform what is often an adversarial relationship between family caregivers and professional caregivers into a collaborative partnership.
When looking for a memory care community, many families focus on practical aspects like location, price, and amenities. While these factors are important, James suggests that philosophical alignment and rapport with the management team are even more crucial for long-term success.
When evaluating potential communities, James recommends shifting your mindset from "us versus them" to "us collectively versus dementia." This perspective can transform the relationship from the beginning.
Tip 2: Embrace the Community Aspect
Moving your loved one from home to a community setting represents a fundamental shift in their care environment—from one-on-one care to being part of a group.
Tip 3: Acknowledge Your Role Has Changed
When your loved one moves into a care community, your role shifts from being the primary caregiver to being a care partner working alongside professional caregivers.
Tip 4: Recognize That the Diagnosis Will Progress
A critical aspect of the care partnership is understanding that your loved one's condition will continue to change over time. In fact, by the time someone moves into a memory care community, they're often in the steeper part of their dementia journey where changes happen more rapidly.
Tip 5: Acknowledge Your Grief
The dementia journey involves ongoing loss, a phenomenon Sue calls "drip grief." As your loved one's condition progresses, you experience new losses almost daily—abilities that disappear, memories that fade, personality changes that emerge.
Tip 6: Engage with the Community Caregiving Team
The families whose loved ones have the best quality of life tend to be those who actively engage with the care team. This engagement goes beyond basic communication to building genuine relationships with the people caring for your loved one.
Building a True Partnership
Creating a collaborative relationship with your loved one's care community team isn't just about being nice—it's about achieving the best possible outcomes for your loved one with dementia.
By reframing the relationship from "us versus them" to "us collectively versus dementia," you can transform what is often an adversarial dynamic into a true partnership. As James explains, "You are your loved one's expert, we are dementia experts. And the two together give us the best chance to get this right."
Is your loved one in a memory care community, or are you considering moving them into one? Understanding how to build a collaborative relationship with the care team is crucial for ensuring the best outcomes for your loved one.
We are Sue Ryan and Nancy Treaster. As caregivers for our loved ones with Alzheimer's and other types of dementia, we've learned that creating a true partnership with care community staff can dramatically improve quality of care and reduce stress for everyone involved.
We recently spoke with James Lee, CEO and co-founder of Bella Groves, an award-winning memory care community. With over 17 years of experience in senior living and memory care, James has developed valuable insights on how to transform what is often an adversarial relationship between family caregivers and professional caregivers into a collaborative partnership.
When looking for a memory care community, many families focus on practical aspects like location, price, and amenities. While these factors are important, James suggests that philosophical alignment and rapport with the management team are even more crucial for long-term success.
When evaluating potential communities, James recommends shifting your mindset from "us versus them" to "us collectively versus dementia." This perspective can transform the relationship from the beginning.
Tip 2: Embrace the Community Aspect
Moving your loved one from home to a community setting represents a fundamental shift in their care environment—from one-on-one care to being part of a group.
Tip 3: Acknowledge Your Role Has Changed
When your loved one moves into a care community, your role shifts from being the primary caregiver to being a care partner working alongside professional caregivers.
Tip 4: Recognize That the Diagnosis Will Progress
A critical aspect of the care partnership is understanding that your loved one's condition will continue to change over time. In fact, by the time someone moves into a memory care community, they're often in the steeper part of their dementia journey where changes happen more rapidly.
Tip 5: Acknowledge Your Grief
The dementia journey involves ongoing loss, a phenomenon Sue calls "drip grief." As your loved one's condition progresses, you experience new losses almost daily—abilities that disappear, memories that fade, personality changes that emerge.
Tip 6: Engage with the Community Caregiving Team
The families whose loved ones have the best quality of life tend to be those who actively engage with the care team. This engagement goes beyond basic communication to building genuine relationships with the people caring for your loved one.
Building a True Partnership
Creating a collaborative relationship with your loved one's care community team isn't just about being nice—it's about achieving the best possible outcomes for your loved one with dementia.
By reframing the relationship from "us versus them" to "us collectively versus dementia," you can transform what is often an adversarial dynamic into a true partnership. As James explains, "You are your loved one's expert, we are dementia experts. And the two together give us the best chance to get this right."
Introduce and Integrate a Caregiver: Six Essential Tips / Alzheimer’s and Other Dementias
Hosts
Hosts of this podcast episode
Sue RyanNancy Treaster
Keywords
Keywords of this podcast episode
caregiverAlzheimer'sdementiasupport teamtransitionmemory care communityroutinepatience
Adding a new caregiver to your support team can be a challenging transition, whether they're coming into your home, assisting your loved one who lives alone, or joining the care team in a memory care community. This transition can be particularly difficult for those caring for loved ones with Alzheimer's or dementia, as changes in routine can cause confusion and resistance.
If your loved one doesn't think they need help (and let's be honest, many don't), don't give up too quickly. Be patient and allow the process time to unfold. As one experienced caregiver shared, "He told the new caregiver for at least the first couple of weeks, every time she came, 'You need to go home.' She would just smile at him and say, 'Well, I'm not going home just yet.'"
Adding a new caregiver to your support team can be a challenging transition, whether they're coming into your home, assisting your loved one who lives alone, or joining the care team in a memory care community. This transition can be particularly difficult for those caring for loved ones with Alzheimer's or dementia, as changes in routine can cause confusion and resistance.
If your loved one doesn't think they need help (and let's be honest, many don't), don't give up too quickly. Be patient and allow the process time to unfold. As one experienced caregiver shared, "He told the new caregiver for at least the first couple of weeks, every time she came, 'You need to go home.' She would just smile at him and say, 'Well, I'm not going home just yet.'"
0:0026:38
How To Create a Care Plan: Five Essential Tips / Alzheimer’s and Other Dementias
Hosts
Hosts of this podcast episode
Sue RyanNancy Treaster
Guests
Guests of this podcast episode
Amanda Lukoff
Keywords
Keywords of this podcast episode
care planAlzheimer'sdementiacaregivingemergency contactsmedicationspreferencesdaily routinesemergency instructionskey contacts
Are you prepared for others to take care of your loved one? Do you have a care plan in place? Having a comprehensive care plan is one of the most important tools a caregiver can create — not just for emergencies, but for everyday peace of mind.
We are Sue Ryan and Nancy Treaster. As caregivers for our loved ones with Alzheimer’s and other types of dementia, we’ve learned the importance of creating a care plan for our loved one. We spoke with Amanda Lukoff, co-founder and CEO of Eleplan, about what a care plan is and how to create one that works for your unique situation.
Amanda's journey to creating Eleplan was deeply personal. Her brother Liam, who has autism, is her "North Star" and the inspiration behind her career path, including going to law school for special education law. Through observing her parents' caregiving journey with Liam, Amanda recognized the need to capture all the knowledge that lived in her parents' heads so that others could provide care that truly honored who Liam is as a person.
The first step in creating a care plan is to document the essential information that would allow someone to provide short-term care (even for just 30 minutes) while you step out.
This includes:
Emergency contacts
Medications and dosages
High-level meal preferences
Allergies
Relevant medical conditions
Tip 2: Outline Preferences and Daily Routines
Beyond the basics, a good care plan should capture what makes your loved one unique—their preferences, personality traits, and daily routines.
Your care plan should include:
Likes and dislikes
Daily schedule and routines
Bedtime and morning rituals
Behavioral patterns
Emotional triggers (both positive and negative)
Tip 3: Document What to Do in an Emergency
Crisis situations demand clear instructions. Your care plan should outline:
What constitutes an emergency for your loved one
When to call 911 vs. other resources
Who to contact and in what order
Special instructions for EMTs or ER staff
Location of important medical documents
Tip 4: Collect Key Contacts and Documents
Gathering important documents in one accessible location is critical for seamless care. This includes:
Insurance cards
Healthcare directives
Power of Attorney documents
Guardianship forms
Medical history and medication lists
Tip 5: Keep Everything Accessible and Current
A care plan is only effective if it's up-to-date and easily accessible. Amanda frames this with an important question:
"Do I have a system that is as dynamic as the needs of my loved one and the ever-changing piles of documents and information?"
Whether you're using a physical binder, shared digital documents, or a specialized platform like Eleplan, the key is having a system that makes updates easy and ensures the information is available whenever and wherever it's needed.
Are you prepared for others to take care of your loved one? Do you have a care plan in place? Having a comprehensive care plan is one of the most important tools a caregiver can create — not just for emergencies, but for everyday peace of mind.
We are Sue Ryan and Nancy Treaster. As caregivers for our loved ones with Alzheimer’s and other types of dementia, we’ve learned the importance of creating a care plan for our loved one. We spoke with Amanda Lukoff, co-founder and CEO of Eleplan, about what a care plan is and how to create one that works for your unique situation.
Amanda's journey to creating Eleplan was deeply personal. Her brother Liam, who has autism, is her "North Star" and the inspiration behind her career path, including going to law school for special education law. Through observing her parents' caregiving journey with Liam, Amanda recognized the need to capture all the knowledge that lived in her parents' heads so that others could provide care that truly honored who Liam is as a person.
The first step in creating a care plan is to document the essential information that would allow someone to provide short-term care (even for just 30 minutes) while you step out.
This includes:
Emergency contacts
Medications and dosages
High-level meal preferences
Allergies
Relevant medical conditions
Tip 2: Outline Preferences and Daily Routines
Beyond the basics, a good care plan should capture what makes your loved one unique—their preferences, personality traits, and daily routines.
Your care plan should include:
Likes and dislikes
Daily schedule and routines
Bedtime and morning rituals
Behavioral patterns
Emotional triggers (both positive and negative)
Tip 3: Document What to Do in an Emergency
Crisis situations demand clear instructions. Your care plan should outline:
What constitutes an emergency for your loved one
When to call 911 vs. other resources
Who to contact and in what order
Special instructions for EMTs or ER staff
Location of important medical documents
Tip 4: Collect Key Contacts and Documents
Gathering important documents in one accessible location is critical for seamless care. This includes:
Insurance cards
Healthcare directives
Power of Attorney documents
Guardianship forms
Medical history and medication lists
Tip 5: Keep Everything Accessible and Current
A care plan is only effective if it's up-to-date and easily accessible. Amanda frames this with an important question:
"Do I have a system that is as dynamic as the needs of my loved one and the ever-changing piles of documents and information?"
Whether you're using a physical binder, shared digital documents, or a specialized platform like Eleplan, the key is having a system that makes updates easy and ensures the information is available whenever and wherever it's needed.