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Toolbox for the Trades is a podcast where top service professionals share the tips, tricks, and tactics they use to succeed in their industry. This podcast is brought to you by ServiceTitan—the leading home and commercial field service software. Episodes will feature stories and strategies to help contractors grow and scale their service business.
Hosted by Ausha. See ausha.co/privacy-policy for more information.
Toolbox for the Trades is a podcast where top service professionals share the tips, tricks, and tactics they use to succeed in their industry. This podcast is brought to you by ServiceTitan—the leading home and commercial field service software. Episodes will feature stories and strategies to help contractors grow and scale their service business.
Hosted by Ausha. See ausha.co/privacy-policy for more information.
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(855) 899-0970
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Alec Stevanovski is the Editor at Homepros, a digital media outlet providing real-time reporting for home services professionals. He is known for his insights into the trends and economic factors affecting the trades industry.
Alec Stevanovski is the Editor at Homepros, a digital media outlet providing real-time reporting for home services professionals. He is known for his insights into the trends and economic factors affecting the trades industry.
Steven Harper is the President and CEO of Spectrum Building Services of America. He emphasizes operational excellence, a people-first approach, and strategic leadership in the commercial cleaning industry, drawing inspiration from brands like Disney and FedEx.
Steven Harper is the President and CEO of Spectrum Building Services of America. He emphasizes operational excellence, a people-first approach, and strategic leadership in the commercial cleaning industry, drawing inspiration from brands like Disney and FedEx.
Tiffany Martin Peters is the President at North by Northwest Lawns in Austin, Texas. She has a background in building office operations from scratch, implementing software solutions, and transforming a family landscaping business from paper-based processes to digital systems.
Tiffany Martin Peters is the President at North by Northwest Lawns in Austin, Texas. She has a background in building office operations from scratch, implementing software solutions, and transforming a family landscaping business from paper-based processes to digital systems.
Andrew Craft is the CFO at Site Landscape Development in the Dallas-Fort Worth area. He is known for his tech-forward thinking and financial discipline, focusing on how automation, data, and scalable tools can transform landscaping operations and support business growth.
Andrew Craft is the CFO at Site Landscape Development in the Dallas-Fort Worth area. He is known for his tech-forward thinking and financial discipline, focusing on how automation, data, and scalable tools can transform landscaping operations and support business growth.
Jon Gohl is the Director of Client Experience at Aspire Software, with a background in leadership, software implementation, and industry mentorship. He has been influential in shaping careers and advancing technology in the trades.
Jon Gohl is the Director of Client Experience at Aspire Software, with a background in leadership, software implementation, and industry mentorship. He has been influential in shaping careers and advancing technology in the trades.
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Are you staying ahead of the trends shaping the trades? In this episode, we talk with Alec Stevanovski, Editor at Homepros, the digital media outlet bringing sharp, real-time reporting to home services professionals. We dig into rising equipment costs, supply chain pressures, and how 2025s tariff landscape is hitting the contractors bottom line. Plus, Alec offers a refreshingly grounded take on private equity in the industry and explains why so many contractors are tuning out the noise and doubling down on the fundamentals.
Join us as we discuss:
[6:38] The economy: HVAC price hikes, tariffs, and refrigerant costs
[11:47] Rising material costs and the data behind consumer sentiment
[17:46] Private equity in the trades: trends, timelines, and whats next
Check out these resources we mentioned during the podcast:
Are you staying ahead of the trends shaping the trades? In this episode, we talk with Alec Stevanovski, Editor at Homepros, the digital media outlet bringing sharp, real-time reporting to home services professionals. We dig into rising equipment costs, supply chain pressures, and how 2025s tariff landscape is hitting the contractors bottom line. Plus, Alec offers a refreshingly grounded take on private equity in the industry and explains why so many contractors are tuning out the noise and doubling down on the fundamentals.
Join us as we discuss:
[6:38] The economy: HVAC price hikes, tariffs, and refrigerant costs
[11:47] Rising material costs and the data behind consumer sentiment
[17:46] Private equity in the trades: trends, timelines, and whats next
Check out these resources we mentioned during the podcast:
Operational excellence is a key focus for Steven Harper, President and CEO at Spectrum Building Services of America. It's a philosophy that fuels his leadership style, his approach to customer service, and his strategic vision for long-term business success. Steven joins us for our final Green and Clean episode to share how lessons from powerhouse brands like Disney and FedEx shaped his leadership journey, why building a people-first company culture is non-negotiable, and why cash flow management is the true lifeline for any service business.
Join us as we discuss:
[3:25] How 25-plus years of experience have influenced Steven’s customer service philosophy
[10:53] Cash management strategies for struggling business owners
[15:50] Culture building and scaling within the commercial cleaning industry
Check out these resources we mentioned during the podcast:
Operational excellence is a key focus for Steven Harper, President and CEO at Spectrum Building Services of America. It's a philosophy that fuels his leadership style, his approach to customer service, and his strategic vision for long-term business success. Steven joins us for our final Green and Clean episode to share how lessons from powerhouse brands like Disney and FedEx shaped his leadership journey, why building a people-first company culture is non-negotiable, and why cash flow management is the true lifeline for any service business.
Join us as we discuss:
[3:25] How 25-plus years of experience have influenced Steven’s customer service philosophy
[10:53] Cash management strategies for struggling business owners
[15:50] Culture building and scaling within the commercial cleaning industry
Check out these resources we mentioned during the podcast:
From Paper Trails to Digital Portals: Scaling a Landscaping Business With Intention
Guests
Guests of this podcast episode
Tiffany Martin Peters
Keywords
Keywords of this podcast episode
family businesslandscapingdigital transformationsoftware implementationoffice operationsfamily dynamics
Family business transformation takes on a whole new meaning when Tiffany Martin Peters joins us for another episode of our Green and Clean series. As President at North by Northwest Lawns in Austin, Texas, Tiffany walks us through her unexpected path into the family landscaping company, starting with a rocky internship and a firm "no" to working with family — but life had other plans. When Tiffany returned in 2014, she found herself building office operations from scratch, armed with only a QuickBooks tutorial from her dad and her own determination. She shares the uphill journey of implementing software, overcoming a steep learning curve, and evolving the business beyond Excel spreadsheets and paper files.
Join us as we discuss:
[5:33] Transitioning the office from old-school paper to modern processes
[8:26] Navigating family dynamics while implementing new procedures
[13:56] Adopting new software during the peak seasonal months
Check out these resources we mentioned during the podcast:
Family business transformation takes on a whole new meaning when Tiffany Martin Peters joins us for another episode of our Green and Clean series. As President at North by Northwest Lawns in Austin, Texas, Tiffany walks us through her unexpected path into the family landscaping company, starting with a rocky internship and a firm "no" to working with family — but life had other plans. When Tiffany returned in 2014, she found herself building office operations from scratch, armed with only a QuickBooks tutorial from her dad and her own determination. She shares the uphill journey of implementing software, overcoming a steep learning curve, and evolving the business beyond Excel spreadsheets and paper files.
Join us as we discuss:
[5:33] Transitioning the office from old-school paper to modern processes
[8:26] Navigating family dynamics while implementing new procedures
[13:56] Adopting new software during the peak seasonal months
Check out these resources we mentioned during the podcast:
process improvementgrowth engineAspireEOS frameworkautomationdatascalable toolsscheduling systemAI in AP workflowsefficiencyscaling small business
Process improvement is more than a buzzword to Andrew Craft — it’s a growth engine. In this second episode of our special series, Green and Clean, the CFO at Site Landscape Development in the Dallas-Fort Worth area shares how his team doubled revenue by investing in efficient systems, adopting Aspire, and implementing the EOS framework. Andrew brings his tech-forward thinking and financial discipline to the landscaping space, showing how automation, data, and scalable tools can transform operations. From building a high-functioning scheduling system to upgrading AP workflows with AI, he reveals how efficiency isn’t just about saving time — it’s about preparing for serious growth.
Join us as we discuss:
[1:49] Why process improvements are critical for scaling your small business
[6:21] How a CRM and EOS implementations helped Site double their revenue
[15:31] Advice to small business owners trying to hurdle their scaling challenges
Check out these resources we mentioned during the podcast:
Process improvement is more than a buzzword to Andrew Craft — it’s a growth engine. In this second episode of our special series, Green and Clean, the CFO at Site Landscape Development in the Dallas-Fort Worth area shares how his team doubled revenue by investing in efficient systems, adopting Aspire, and implementing the EOS framework. Andrew brings his tech-forward thinking and financial discipline to the landscaping space, showing how automation, data, and scalable tools can transform operations. From building a high-functioning scheduling system to upgrading AP workflows with AI, he reveals how efficiency isn’t just about saving time — it’s about preparing for serious growth.
Join us as we discuss:
[1:49] Why process improvements are critical for scaling your small business
[6:21] How a CRM and EOS implementations helped Site double their revenue
[15:31] Advice to small business owners trying to hurdle their scaling challenges
Check out these resources we mentioned during the podcast:
Mentorship in the Trades: Lessons That Fuel Growth
Guests
Guests of this podcast episode
Jon Gohl
Keywords
Keywords of this podcast episode
mentorshipleadershipsoftware adoptionindustry iconstechnology in tradestraining and educationtrade industry growth
Mentorship in the trades can drive lasting impact across careers, teams, and entire industries. In the first episode of our Green and Clean series, Jon Gohl, Director of Client Experience at Aspire Software, shares how early lessons in leadership and the mentorship of industry icons like Kevin Kehoe shaped his career trajectory. From recruiting international teammates to advancing software adoption in the field, Jon reflects on how empathy, trust, and bold action have fueled Aspire’s mission — and his own. This conversation explores the powerful ripple effect of mentorship and what it takes to inspire the next generation of trades professionals.
Join us as we discuss:
[11:21] Leadership lessons Jon took from some of the industry’s legends
[17:46] Bringing technology to schools for the next generation of landscapers
[24:30] Framing software platforms as an approachable tool
Check out these resources we mentioned during the podcast:
Mentorship in the trades can drive lasting impact across careers, teams, and entire industries. In the first episode of our Green and Clean series, Jon Gohl, Director of Client Experience at Aspire Software, shares how early lessons in leadership and the mentorship of industry icons like Kevin Kehoe shaped his career trajectory. From recruiting international teammates to advancing software adoption in the field, Jon reflects on how empathy, trust, and bold action have fueled Aspire’s mission — and his own. This conversation explores the powerful ripple effect of mentorship and what it takes to inspire the next generation of trades professionals.
Join us as we discuss:
[11:21] Leadership lessons Jon took from some of the industry’s legends
[17:46] Bringing technology to schools for the next generation of landscapers
[24:30] Framing software platforms as an approachable tool
Check out these resources we mentioned during the podcast:
