Tow Business Podcast

Active
Has guests
Jeff Poquette / Brad McIntosh
Categories
Entrepreneurship Business
Audience & Performance Metrics
2.1K - 3.5K listeners Neutral 4.9 rating 139 reviews 100 episodes USA
Monetization Metrics
30s Ad: $81 - $97 60s Ad: $95 - $111 CPM Category: Business
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There’s No Business Like Tow Business Running a towing business in today's world is tough. The Tow Business Podcast focuses on towing business topics and discusses all topics that relate to owning and operating a successful towing company. We welcome all show ideas and feedback.

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Recent Hosts, Guests & Topics

Here's a quick summary of the last 5 episodes on Tow Business Podcast.

Hosts

unknown Jeff Brad Brand

Previous Guests

Brad
Information about Brad is not provided in the episode description. Further details about his background, achievements, and professional information are not available.
Chris Landis
Chris Landis is the CEO of Traxero, a company that specializes in providing innovative solutions for the towing industry. With extensive experience in leadership and strategic development, Chris has been instrumental in driving the company's vision and growth, focusing on enhancing operational efficiency and customer satisfaction within the towing sector.
Jillian Grassetti
Jillian Grassetti serves as the Senior Vice President of Sales at Traxero. She has a strong background in sales and marketing within the technology and transportation industries. Jillian is known for her expertise in building client relationships and developing sales strategies that align with industry trends, particularly in the towing business.
Dennis McGowan
Dennis McGowan is a prominent figure in the towing industry, associated with Honk, a leading platform that connects drivers with towing services. With extensive experience in the field, Dennis has a deep understanding of the challenges and scams that can affect towing operators and their customers. He is known for his insights into the evolving landscape of towing regulations and the importance of technology in preventing fraudulent practices. Dennis actively engages with industry professionals to promote ethical standards and enhance operational efficiency within the towing community.

Topics Discussed

towing industry increased costs marketing strategies targeted advertising operational costs rate adjustments competition insurance challenges regulatory issues safety professionalism customer service efficiency tow truck companies truck replacement bogus damage claims documentation business protection Traxero State of the Industry Report merger towing business scams towing regulations technology Honk Dennis McGowan
Episodes

Here's the recent few episodes on Tow Business Podcast.

0:00 53:17

Tow Summit Highlights - 140

Chapters

0:27 
Introduction to Tow Business Podcast
0:46 
Spring Break and Florida Tow Show
11:00 
AI in the Towing Industry
25:10 
Compliance and Safety Insights
32:43 
Marketing and Business Growth
43:32 
Future Innovations in Towing
52:21 
Conclusion and Wrap-Up
 

Brief Summary

In this episode, we discuss key topics in the towing industry with my co-host Brad, including our experiences at the Florida Tow Show and insights from the ATRI Report on anti-predatory towing measures. We highlight the impact of economic uncertainties and tariffs on our operations, as well as the potential of AI to enhance efficiency while preserving human interaction. Our conversation emphasizes the importance of compliance with transportation regulations and the need for industry adaptation to evolving market demands.

 

0:00 1:01:55

How Are You Dealing With Increased Costs - 139

Hosts
unknown
Guests
Brad
Keywords
towing industry increased costs marketing strategies targeted advertising operational costs rate adjustments competition insurance challenges regulatory issues safety professionalism

In this episode, I team up with Brad to discuss the latest in the towing industry, sharing personal updates and the impact of recent weather events on our operations. We explore effective marketing strategies, highlighting the importance of targeted advertising and the need to address rising operational costs through rate adjustments. We share insights on competition and insurance challenges, emphasizing the necessity for operators to stay informed about regulatory issues. I wrap up with a light personal note and invite listener feedback, promoting safety and professionalism in the towing community.

 

Chapters

0:24 
Introduction to Tow Business Podcast
1:37 
Weekend Weather and Baseball
2:08 
Storms and Tornado Alley
5:30 
Aggressive Sales Tactics
8:45 
Marketing Insights
10:07 
Increasing Rates Discussion
15:04 
Online Advertising Strategies
16:41 
The Importance of Customer Retention
20:42 
Training for Towing Companies
37:24 
New Truck Purchase Decisions
43:07 
Summit and Florida Show Plans
54:29 
Addressing Increased Expenses
59:34 
Buc-ee's Experience and Commentary
1:01:23 
Conclusion and Call to Action
0:00 51:45

You Broke My Broken Liftgate! - 138

Hosts
Jeff Brad
Keywords
customer service efficiency tow truck companies truck replacement bogus damage claims documentation business protection

In this episode of the Tow Business Podcast, Jeff shares his whirlwind experience dealing with four different tow truck companies during a recent trip, offering insights on customer service and efficiency in the industry. Brad discusses the challenges of replacing one of his trucks, weighing the options and costs involved. Jeff then wraps up with two wild stories about bogus damage claims on liftgates—shedding light on the importance of documentation and protecting your business from false accusations. Tune in for real-world lessons, industry talk, and a few laughs along the way!

0:00 59:50

Straight From Traxero - 137

Hosts
Brand
Guests
Chris Landis Jillian Grassetti
Keywords
Traxero State of the Industry Report merger towing industry

Traxero's CEO Chris Landis and SVP, Sales Jillian Grassetti come on to discuss their State of the Industry Report Brand and I discussed on a recent show. After that, we get into the Traxero / Autura merger and what it means for the towing industry.

0:00 1:20:35

Scam Talk With Dennis McGowan - 136

Hosts
Jeff Brad
Guests
Dennis McGowan
Keywords
towing business scams towing regulations technology efficiency customer service Honk Dennis McGowan
Welcome to the Tow Business Podcast, the towing industry’s longest-running show, where we dive deep into the latest news, insights, and innovations that can help you grow your tow business. Each episode is crafted to provide a wealth of information and promote professionalism in the industry and within your community. Our distinguished hosts, Jeff and Brad, bring together their diverse experiences and viewpoints to foster thoughtful discussions on the challenges and triumphs faced by today's towing professionals.

In this podcast, our discussion often traverses various pressing topics, including real-time weather challenges that impact the towing business, such as the intense snowstorms frequently seen in Ohio where the hosts reside. Listeners engage with stories of busy towing operations during inclement weather, and how each storm brings its unique set of demands on the industry. Episodes frequently feature intriguing banter about regional coffee preferences among tow truck drivers, providing a hint of humor that connects listeners on a personal level.

Moreover, we continuously strive to highlight the darker side of the towing industry, particularly the scams that can target both operators and customers alike. In each episode, we delve into pressing issues such as potentially predatory towing practices and the ongoing battle against unscrupulous actors. With guests like Dennis McGowan from Honk, we uncover the tactics being used in the field and how towers can protect themselves and their businesses. Discussions are comprehensive, featuring detailed insights into towing scams, regulation loopholes, and tips for avoiding pitfalls that can be detrimental to business operations.

Our podcast goes beyond just highlighting challenges; we also emphasize the importance of community and support for towing associations. These organizations play a vital role in promoting ethical practices and establishing standards that protect both towers and consumers. The emphasis on the towing association’s support echoes the podcast's overarching message—be safe, be professional, and engage with regulatory bodies that advocate for our industry's integrity.

Listeners can also expect a mix of stories highlighting innovative fixes and laughable experiences from the field, such as odd towing requests and the comical side of grave recovery situations. Each episode is filled with anecdotes that can help operators develop a more nuanced understanding of the various aspects of the business, from customer relations to equipment management.

In addition to our enlightening discussions, we regularly shine a light on essential tools that can improve operational efficiency and customer service, such as Traxero’s towing management software. By partnering with industry leaders, we ensure that our listeners are equipped with the knowledge and technological tools needed to thrive in this ever-evolving industry.

Ultimately, Tow Business Podcast serves as a comprehensive resource for anyone interested in or currently part of the towing industry. We strive to educate, entertain, and empower our listeners to take charge of their businesses with integrity and professionalism. As we navigate new challenges together, we invite you to join our community of towers dedicated to excellence in service. Subscribe, share our episodes, and let's continue to grow and elevate the towing industry together.
 
0:01
Intro
4:47 
Welcoming Dennis McGowan from Honk
8:45 
Understanding Towing Scams and Challenges
15:14 
Real-Life Towing Scams and Their Impact
Exploring the Scope of Towing Regulations
26:49 
The Evolution of Scams in Towing
33:21 
The Importance of Verification in Towing
41:38 
The Role of Technology in Preventing Scams
47:05 
Marketing for Towing Companies
47:35 
Enhancing Efficiency with Software Solutions
48:31 
Navigating Bait and Switch Tactics
58:17 
The Cycle of Towing Regulations and Scams
1:02:12 
Conclusion and Call to Action
Ratings
Global:
4.9 rating 139 reviews
USA
4.9 ratings 135 reviews
Canada
5.0 ratings 4 reviews
UK
0.0 ratings 0 reviews
Ireland
0.0 ratings 0 reviews
Australia
0.0 ratings 0 reviews
New Zealand
0.0 ratings 0 reviews
Singapore
0.0 ratings 0 reviews
South Africa
0.0 ratings 0 reviews