Team Management

Podseeker makes it easy to collaborate with your team members. You can add team members to your account, manage their access, and remove them when needed.

Adding Team Members

To add team members to your Podseeker account:

1. Click on 'Account' in the top-right corner of the dashboard
2. Select 'Members' from the dropdown menu
3. On the Members page, click the 'Add Member' button
4. Enter your teammate's email address
5. Click 'Send Invitation'

Your team member will receive an invitation email with instructions to set up their account. Once they accept the invitation, they'll have access to your Podseeker account based on the permissions you've assigned.

Removing Team Members

Removing team members reduces your account's total user count. If a team member leaves your organization or no longer needs access to Podseeker, you can easily remove them:

1. Navigate to the Members page (Account → Members)
2. Find the team member you want to remove
3. Click the "Deactivate" button next to their name
4. Confirm the removal when prompted

Once removed, the team member will no longer have access to your Podseeker account. Any media lists they created will remain in their account, but you will no longer have access to them.

Troubleshooting Invitations

If your team member is not receiving their invitation email:

1. Ask them to check their spam or promotions folders
2. Verify that you entered the correct email address
3. If the email is still not received, they can use the "Reset Password" functionality to gain access

Billing & Subscription Management

Podseeker partners with Stripe to securely manage your subscription. You can easily upgrade, downgrade, or cancel your subscription at any time through Stripe's customer portal.

Upgrading Your Plan

To upgrade your subscription to a higher tier:

1. Go to Account → Billing
2. Look for the "Upgrade, downgrade, or cancel plan" section
3. Click on the link to access Stripe's customer portal
4. Select your desired plan and follow the prompts to complete the upgrade

Downgrading Your Plan

If you need to downgrade to a lower-tier plan:

1. Go to Account → Billing
2. Click on the link to access Stripe's customer portal
3. Select the plan you want to downgrade to
4. Confirm your selection

Cancelling Your Subscription

If you need to cancel your subscription entirely:

1. Go to Account → Billing
2. Click on the link to access Stripe's customer portal
3. Select "Cancel subscription"
4. Follow the prompts to complete the cancellation

After cancellation, your account will remain active until the end of your current billing period. After that, you'll lose access to Podseeker's premium features.