The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions Podcast

Active
Has guests
Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Categories
Technology Education How To Business
Audience & Performance Metrics
540 - 900 listeners Neutral 4.7 rating 36 reviews 281 episodes USA
Monetization Metrics
30s Ad: $21 - $25 60s Ad: $24 - $29 CPM Category: Business
Socials metrics & links
No data No data
Podcast Links
Restaurant Technology Podcasters... Drawing from years of combined experience in restaurant technology, implementation, and marketing, The Restaurant Technology Guys are here to help you run your business better. Check them out www.restauranttechnologyguys.com

Jeremy literally grew up in the Restaurant Technology Industry. His family is the founders of Custom Business Solutions, Inc. and Jeremy’s early school vacations were spent soldering components for restaurant customers. Twenty-plus years later and Jeremy is COO for CBS, in charge of the implementation of technology systems for CBS customers. It’s fair to say that Jeremy is very much in touch with the challenges and issues facing restaurant operators in the area of technology systems. Outside of CBS, Jeremy and his wife Michelle are the busy parents of two boys and two girls. The family’s youngest son was adopted from Uganda. Four kids, youth sports, church and many other activities mean non-stop action at the Julian household. Jeremy is a big fan of baseball and soccer. When not cheering on the kids in sports Jeremy enjoys cooking and watching Food Network.

Producers, Hosts, and Production Team

No producer information available yet. Click "Find producers" to search for the production team.

Emails, Phones, and Addresses

Contact Page Emails

Emails
  • Contact email for Jeremy Julian: Je***@cbsnorthstar.com
Phone Numbers
  • Phone number for Jeremy Julian: (714) 797-0464
Addresses

No addresses found.

Form

A contact form is available on this page. You can fill out the form at this link.

General Website Emails

No website emails found.

Externally Sourced Emails

No external emails found.

RSS Emails

No RSS emails found.

Recent Hosts, Guests & Topics

Here's a quick summary of the last 5 episodes on The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions.

Hosts

Jeremy Julian

Previous Guests

Herman
Herman is one of the founders of Kids Menu, an innovative platform designed to transform the children's dining experience. With a background in restaurant technology and a passion for enhancing family dining, Herman has been instrumental in developing customizable and engaging menus that appeal to children and improve restaurant revenue.
Chrissy
Chrissy is a co-founder of Kids Menu, where she focuses on creating entertaining and on-demand kids menus for restaurants. Her expertise lies in understanding the needs of families dining out and leveraging technology to make dining experiences more enjoyable for children. Chrissy's vision includes integrating gamification and loyalty programs into the dining experience.
Kat Claypool
Kat Claypool is a professional in the restaurant technology sector, currently associated with Wisetail, a leading provider of learning management systems tailored for the restaurant industry. She has a career focused on enhancing operational efficiency and employee training through innovative technology solutions. Kat's expertise includes the development and implementation of comprehensive tools that support restaurant operations, emphasizing the importance of micro-training and tailored solutions for frontline workers.
Mina
Mina is the CEO of Tony Roma's, having transitioned from a career as an attorney where she conducted due diligence during the 2020 pandemic. She became the permanent CEO in 2023 and is focused on revitalizing the Tony Roma's brand through menu innovation and expansion strategies aimed at appealing to younger generations such as Gen Z and Millennials. Mina emphasizes the importance of social media and influencer marketing in her approach to brand growth and franchisee support.
VP of Franchise Development
The VP of Franchise Development at Pollo Campero is responsible for overseeing the brand's expansion efforts in the U.S. market. With a focus on sustainable growth and customer engagement, they have played a key role in implementing strategies that leverage technology to enhance the customer experience. Their insights into brand evolution and market strategies are informed by extensive experience in the restaurant industry, particularly in navigating challenges such as the pandemic and optimizing operations.

Topics Discussed

Kids Menu family dining customizable menus restaurant revenue gamification loyalty programs community connectivity restaurant training employee enablement learning management systems operational checklist tools micro-training tech consolidation AI in training Tony Roma's CEO Mina menu innovation franchisee relations social media influencer marketing growth expansion Gen Z Millennials sustainable growth market expansion customer experience technology automation AI supply chain logistics marketing strategies

YouTube Channel

Podcast has no YouTube channel.

Instagram Profile

Podcast has no Instagram profile.

Episodes

Here's the recent few episodes on The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions.

0:00 39:33

Enhancing Restaurant Digital Experiences with House of Giants

0:00 36:07

Innovating Kids' Menus: A Revolution in Family Dining

Hosts
Jeremy Julian
Guests
Herman Chrissy
Keywords
Kids Menu family dining customizable menus restaurant revenue gamification loyalty programs community connectivity

In this episode of The Restaurant Technology Guides podcast, host Jeremy Julian speaks with the founders of Kids Menu, Herman and Chrissy, to discuss their innovative platform aimed at transforming the children’s dining experience. Kids Menu provides restaurants with customizable, entertaining, and on-demand kids menus that capture children's interest, allowing families to have a more pleasant dining experience. They delve into the ease of use of their platform, which is inspired by tools like Canva, and discuss the business impact of engaging kids menus on restaurant revenue. The founders also share their long-term vision, including gamification, loyalty programs, and enhanced community connectivity. This episode offers valuable insights for restaurant operators seeking to enhance family dining experiences.

00:00 Kids Menu

00:52 Introduction and Welcome

01:17 Meet the Founders: Background and Experience

02:12 Introducing KidsMenus.com

04:02 The Problem with Traditional Kids Menus

04:26 How KidsMenus.com Solves the Problem

11:47 Ease of Use and Quick Setup

18:15 Affordability and Market Research

20:44 Impact on Business and Customer Stories

28:44 Legal Risks and Brand Integrity

33:19 Future Vision and Roadmap

35:24 Conclusion and Final Thoughts

0:00 34:08

Innovating Restaurant Training with Wisetail: An In-depth Look at Employee Enablement

Hosts
Jeremy Julian
Guests
Kat Claypool
Keywords
restaurant training employee enablement learning management systems operational checklist tools micro-training tech consolidation AI in training

In this episode of the Restaurant Technology Guides podcast, host Jeremy Julian interviews Kat Claypool from Wisetail, a leader in learning management systems for the restaurant industry. Kat discusses her career journey and the pivotal role Wisetail plays in improving restaurant operations through its employee enablement platform. The conversation covers Wisetail’s comprehensive tools, including learning management systems, operational checklist tools, and newly integrated content management systems resulting from their acquisition of Player Link. Emphasizing the importance of micro-training and tailored solutions for frontline workers, they explore how Wisetail aids in consistency, retention, and data-driven decision-making. Jeremy and Kat also delve into the advantages of tech consolidation, accessibility on multiple device platforms, and the impact of AI in enhancing training content. This episode offers valuable insights into how Wisetail is transforming the restaurant industry's approach to employee training and operational efficiency.

00:00 Wisetail

01:15 Introduction and Welcome

01:27 Meet Kat from Wisetail

03:05 What is Wisetail?

05:06 The Importance of Micro Training

09:16 Hybrid Training and Real-Time Support

26:09 Tech Consolidation and Operational Efficiency

30:35 Conclusion and Contact Information

0:00 28:53

Reintroducing Tony Roma's: CEO Mina's Vision for Growth and Innovation

Hosts
Jeremy Julian
Guests
Mina
Keywords
Tony Roma's CEO Mina menu innovation franchisee relations social media influencer marketing growth expansion Gen Z Millennials

In this episode of the Restaurant Technology Guys podcast, Jeremy Julian is joined by Mina, the CEO of Tony Roma's. The discussion covers Mina's unique journey from an attorney conducting due diligence during the 2020 pandemic to becoming the permanent CEO in 2023. Mina shares her vision for revitalizing the beloved brand, focusing on menu innovation, expanding both domestically and internationally, and appealing to Gen Z and Millennials. The conversation highlights the brand's resilience, the importance of social media and influencer marketing, and the flexible support system provided to franchisees. Tune in to learn about Mina's strategy to reintroduce Tony Roma's to a new generation while preserving its cherished legacy.

00:00 Tony Roma's

01:01 Introduction and Welcome

01:23 Meet the New CEO of Tony Roma's

01:56 Journey to Becoming CEO

03:10 Challenges and Achievements

04:28 Revitalizing the Tony Roma's Brand

07:55 Explaining the Tony Roma's Experience

09:53 Innovations and Menu Updates

13:45 Franchisee Relations and Flexibility

17:13 Creating Memorable Experiences

19:52 Social Media and Marketing Strategies

23:05 Future Growth and Expansion Plans

27:08 Conclusion and Final Thoughts

0:00 39:58

Sustainable Growth and Modern Strategy: Pollo Campero's U.S. Market Expansion

Hosts
Jeremy Julian
Guests
VP of Franchise Development
Keywords
sustainable growth market expansion customer experience technology automation AI supply chain logistics marketing strategies

In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian welcomes back a returning guest from Pollo Campero. They discuss sustainable growth, entering new markets, and engaging guests through modern platforms. The guest, Pollo Campero’s VP of Franchise Development, shares insights on brand expansion, customer experience, and leveraging technology. They delve into the brand's strategic efforts during the pandemic, including implementing a mobile app, optimizing kitchens, and expanding customer experience programs. The episode highlights Pollo Campero’s growing presence in the U.S., their marketing strategies to connect with younger generations, and the importance of supply chain logistics. The conversation also touches on the integration of automation and AI in their operations and the significance of maintaining strong supplier relationships.

00:00 Audio Pollo Campero

00:59 Introduction and Welcome

01:30 Guest Background and Experience

02:27 Brand Evolution and Growth

06:39 Unique Dining Experience

09:54 Market Expansion Strategy

14:17 Supply Chain and Distribution

17:20 Engaging Younger Demographics

22:22 Customer Experience and Feedback

24:46 Pandemic Impact and Recovery

29:47 Technology and Innovation

35:04 Long-term Vision and Partnerships

37:30 Conclusion and Contact Information


Ratings

Global:
4.7 rating 36 reviews

USA

4.7 ratings 35 reviews

Australia

5.0 ratings 1 reviews

UK

0.0 ratings 0 reviews

Canada

0.0 ratings 0 reviews

Ireland

0.0 ratings 0 reviews

New Zealand

0.0 ratings 0 reviews

Singapore

0.0 ratings 0 reviews

South Africa

0.0 ratings 0 reviews