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Want to know the secret to confident and successful leadership?
Every week, Leading You showcases leadership of all kinds and you get the scoop on how to be an effective, modern leader who makes an impact.
There’s one thing we all have in common. We’re all leaders. First and foremost, you’re a leader of you. You don’t need a title to be a leader. Leadership is a mindset which anyone can adopt to create influence. The more leaders the world has, the better it will be.
I'll let you into something I know to be true - You can’t be a leader of others unless you’re a leader of self first. So if you want to have impact that leads to prosperity and happiness, it all starts with you. With your mindset and personal leadership toolbox, which Leading You will help you build up.
Leading you is hosted by Julie Hyde, an entrepreneur, corporate drop out and passionate leader. Julie knows one thing: you can’t control what happens to you but you can control how you respond. It’s why Leading You is important.
Each week, guests share their secret sauce. They reveal their roadmaps to success. How they’ve stayed anchored to who they are, insights into their courage and resilience and how to be emotionally and behaviourally agile. It’s a conversation, not an interrogation, and you’ll hear the human side of household names.
Want to know the secret to confident and successful leadership?
Every week, Leading You showcases leadership of all kinds and you get the scoop on how to be an effective, modern leader who makes an impact.
There’s one thing we all have in common. We’re all leaders. First and foremost, you’re a leader of you. You don’t need a title to be a leader. Leadership is a mindset which anyone can adopt to create influence. The more leaders the world has, the better it will be.
I'll let you into something I know to be true - You can’t be a leader of others unless you’re a leader of self first. So if you want to have impact that leads to prosperity and happiness, it all starts with you. With your mindset and personal leadership toolbox, which Leading You will help you build up.
Leading you is hosted by Julie Hyde, an entrepreneur, corporate drop out and passionate leader. Julie knows one thing: you can’t control what happens to you but you can control how you respond. It’s why Leading You is important.
Each week, guests share their secret sauce. They reveal their roadmaps to success. How they’ve stayed anchored to who they are, insights into their courage and resilience and how to be emotionally and behaviourally agile. It’s a conversation, not an interrogation, and you’ll hear the human side of household names.
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Primary contact email for inquiries:
ju***@juliehyde.com.au
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P.O. Box 7033 Richmond Vic 3121
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Here's a quick summary of the last 5 episodes on Leading You.
Hosts
Julie Hyde
Previous Guests
Stephanie Bown
Stephanie Bown is a leadership strategist and author known for her innovative approaches to leadership in modern workplaces. She emphasizes the importance of curiosity, calmness, and connection in effective leadership. Stephanie's work focuses on helping leaders navigate change and build resilient teams. She is also recognized for her insights on the impact of AI on leadership and the enduring value of human qualities such as empathy and independent thinking. Her book features a camel on the cover, symbolizing resilience in the face of adversity.
Stephanie Bown is a leadership strategist and author known for her innovative approaches to leadership in modern workplaces. She emphasizes the importance of curiosity, calmness, and connection in effective leadership. Stephanie's work focuses on helping leaders navigate change and build resilient teams. She is also recognized for her insights on the impact of AI on leadership and the enduring value of human qualities such as empathy and independent thinking. Her book features a camel on the cover, symbolizing resilience in the face of adversity.
Susan Toft
Susan Toft is the CEO of The Laundry Lady, an award-winning, tech-driven laundry service that has transformed the industry across Australia and New Zealand. With a background in entrepreneurship, Susan started The Laundry Lady as a solo operation and successfully scaled it into a thriving network of over 300 independent contractors. She is known for her values-driven leadership, leveraging technology for efficiency, and implementing sustainable growth strategies. Susan's journey exemplifies how strong values and strategic approaches can lead to business success while maintaining quality and service.
Susan Toft is the CEO of The Laundry Lady, an award-winning, tech-driven laundry service that has transformed the industry across Australia and New Zealand. With a background in entrepreneurship, Susan started The Laundry Lady as a solo operation and successfully scaled it into a thriving network of over 300 independent contractors. She is known for her values-driven leadership, leveraging technology for efficiency, and implementing sustainable growth strategies. Susan's journey exemplifies how strong values and strategic approaches can lead to business success while maintaining quality and service.
Topics Discussed
leadership
mindset
reflection
habits
wellbeing
values
intentional choices
self-leadership
Clarity
Consistency
Courage
influence
trust
personal insights
practical takeaways
connection
courage
curiosity
calm
team performance
AI
empathy
independent thinking
mindset shift
personal growth
language
behaviour
choice
limiting beliefs
self-advocacy
scaling a startup
values-driven leadership
sustainable growth strategies
technology in business
mentorship
networking
work-life integration
I’m Julie Hyde, a leadership coach, speaker, two time author, and podcast host on a mission to help leaders like you turn constant juggling & overwhelm into intentional, empowered leadership.
Growing up, I wanted to make an impact. Starting in corporate leadership, I dedicated myself to pushing teams to new heights. Over the years, I led large-scale transformations, helping businesses triple in size and guiding struggling leaders to become star performers.
But, driven by a deeper purpose, I eventually stepped away from corporate life to build my own leadership coaching business. It was a leap of faith and one of the best decisions I ever made. Since then, I’ve met incredible people and grown through some of life’s biggest challenges. I’ve weathered the GFC, navigated a global pandemic, and faced entrepreneurial hurdles that pushed me to limits I never thought possible.
As we enter April, a month packed with school holidays, Easter and Anzac Day, this episode invites you to hit pause, reflect, and reset.
Julie asks three brutally honest questions every leader should be reflecting on right now:
How are you really feeling?
Are your habits still supporting you?
Who are you becoming through your daily choices?
This episode is your quarterly check-in, a moment to stop running on autopilot and realign with what matters most. Julie shares mindset strategies, practical tools, and powerful questions to help you protect your wellbeing, live in alignment with your values, and lead with intention.
If you’ve been feeling off track, tired, or stretched too thin, this is your sign to pause and recalibrate.
00:00 – Welcome to Leading You 00:26 – Why April is the perfect time to pause and reflect 01:30 – Brutal Question 1: How are you really feeling? 04:48 – Brutal Question 2: Are your habits still supporting you? 07:54 – The juggle: Understanding rubber vs concrete balls 10:49 – Brutal Question 3: Who are you becoming? 13:51 – Final reflections and taking a short break
💬 Key Takeaways:
Why mindset check-ins are essential for leaders
The impact of habits on your performance and clarity
How to stop juggling what doesn’t matter and prioritise what does
Why alignment with your values is the most powerful way to lead
A reminder that you always have a choice—even when it doesn’t feel like it
Please rate, review, and share it with someone who needs a reset right now. Every choice you make shapes the leader you’re becoming. Let’s lead lives we love, one intentional choice at a time.
As we enter April, a month packed with school holidays, Easter and Anzac Day, this episode invites you to hit pause, reflect, and reset.
Julie asks three brutally honest questions every leader should be reflecting on right now:
How are you really feeling?
Are your habits still supporting you?
Who are you becoming through your daily choices?
This episode is your quarterly check-in, a moment to stop running on autopilot and realign with what matters most. Julie shares mindset strategies, practical tools, and powerful questions to help you protect your wellbeing, live in alignment with your values, and lead with intention.
If you’ve been feeling off track, tired, or stretched too thin, this is your sign to pause and recalibrate.
00:00 – Welcome to Leading You 00:26 – Why April is the perfect time to pause and reflect 01:30 – Brutal Question 1: How are you really feeling? 04:48 – Brutal Question 2: Are your habits still supporting you? 07:54 – The juggle: Understanding rubber vs concrete balls 10:49 – Brutal Question 3: Who are you becoming? 13:51 – Final reflections and taking a short break
💬 Key Takeaways:
Why mindset check-ins are essential for leaders
The impact of habits on your performance and clarity
How to stop juggling what doesn’t matter and prioritise what does
Why alignment with your values is the most powerful way to lead
A reminder that you always have a choice—even when it doesn’t feel like it
Please rate, review, and share it with someone who needs a reset right now. Every choice you make shapes the leader you’re becoming. Let’s lead lives we love, one intentional choice at a time.
In this solo episode of Leading You, Julie flips the script on leadership and challenges the idea that leadership is about position or status. Instead, she unpacks what it really means to show up as a leader—in your life, your work, and your relationships.
Through personal insights and practical takeaways, Julie explores the three foundational traits that make a lasting impact: Clarity, Consistency, and Courage. You'll hear why self-leadership is the key to inspiring trust, creating influence, and stepping into your full potential—without waiting for permission or a job title.
Whether you’ve ever felt overlooked or are ready to lead in a new way, this episode will help you stop playing small and lead with intention, from wherever you are.
What You’ll Learn
Why self-leadership is the foundation of all effective leadership
The three traits that make leaders stand out (and it’s not being the loudest)
How clarity grounds you, even when things are uncertain
The real power of consistency in building trust and credibility
Why courage matters more than confidence
What it costs when you play small and wait for permission to lead
How your presence can be your greatest leadership asset
Episode Breakdown
00:00 – Welcome to Leading You
00:29 – Redefining leadership beyond job titles
02:09 – Why self-leadership is non-negotiable
06:47 – The 3 ways leaders stand out: Clarity, Consistency & Courage
14:52 – The cost of playing small
17:33 – Final thoughts and leadership as a daily choice
🎧 Tune in now to discover how leadership isn't about being in charge. It’s about how you show up—every single day.
In this solo episode of Leading You, Julie flips the script on leadership and challenges the idea that leadership is about position or status. Instead, she unpacks what it really means to show up as a leader—in your life, your work, and your relationships.
Through personal insights and practical takeaways, Julie explores the three foundational traits that make a lasting impact: Clarity, Consistency, and Courage. You'll hear why self-leadership is the key to inspiring trust, creating influence, and stepping into your full potential—without waiting for permission or a job title.
Whether you’ve ever felt overlooked or are ready to lead in a new way, this episode will help you stop playing small and lead with intention, from wherever you are.
What You’ll Learn
Why self-leadership is the foundation of all effective leadership
The three traits that make leaders stand out (and it’s not being the loudest)
How clarity grounds you, even when things are uncertain
The real power of consistency in building trust and credibility
Why courage matters more than confidence
What it costs when you play small and wait for permission to lead
How your presence can be your greatest leadership asset
Episode Breakdown
00:00 – Welcome to Leading You
00:29 – Redefining leadership beyond job titles
02:09 – Why self-leadership is non-negotiable
06:47 – The 3 ways leaders stand out: Clarity, Consistency & Courage
14:52 – The cost of playing small
17:33 – Final thoughts and leadership as a daily choice
🎧 Tune in now to discover how leadership isn't about being in charge. It’s about how you show up—every single day.
In today’s fast-paced and high-pressure work environment, connection and courage are no longer optional. They are essential for leadership that inspires, supports, and drives real performance.
In this episode of Leading You, I’m joined by leadership strategist and author Stephanie Bown to explore how curiosity, calm, and connection are powerful foundations for leaders navigating change.
We dive into how curiosity can reduce stress, boost creativity, and help teams stay adaptable. Stephanie shares how staying calm during uncertainty builds trust, and how real connection can strengthen team performance. She even shares the story behind the camel on her book cover, and why it represents resilience in the face of adversity.
We also discuss the impact of AI on leadership and why human qualities like empathy and independent thinking still matter most.
Whether you’re leading a team, a business, or yourself, this episode will give you practical ways to lead with intention, build trust, and stay focused on what matters.
Episode Breakdown
00:00 – Introduction to self-leadership and mindset mastery 00:38 – Meet Stephanie Bown and her approach to leadership 01:18 – The importance of curiosity, connectedness and calm 03:58 – The story behind the camel and what it represents 05:15 – Why curiosity is underrated in leadership 09:27 – Creating space for courageous conversations 16:06 – Leading in the age of AI and what leaders must hold on to 21:50 – Practical ways to improve collaboration and reduce dysfunction 27:23 – Final thoughts and where to focus next
What You’ll Learn
Why curiosity helps leaders reduce stress and inspire growth
How calmness creates psychological safety and trust
How to create deeper connection with your team, even in remote settings
What human qualities will matter most as AI becomes more common
How to foster courageous conversations that strengthen your culture
🎧 Listen now and learn how to lead in a way that builds confidence, connection and a culture where people want to stay.
In today’s fast-paced and high-pressure work environment, connection and courage are no longer optional. They are essential for leadership that inspires, supports, and drives real performance.
In this episode of Leading You, I’m joined by leadership strategist and author Stephanie Bown to explore how curiosity, calm, and connection are powerful foundations for leaders navigating change.
We dive into how curiosity can reduce stress, boost creativity, and help teams stay adaptable. Stephanie shares how staying calm during uncertainty builds trust, and how real connection can strengthen team performance. She even shares the story behind the camel on her book cover, and why it represents resilience in the face of adversity.
We also discuss the impact of AI on leadership and why human qualities like empathy and independent thinking still matter most.
Whether you’re leading a team, a business, or yourself, this episode will give you practical ways to lead with intention, build trust, and stay focused on what matters.
Episode Breakdown
00:00 – Introduction to self-leadership and mindset mastery 00:38 – Meet Stephanie Bown and her approach to leadership 01:18 – The importance of curiosity, connectedness and calm 03:58 – The story behind the camel and what it represents 05:15 – Why curiosity is underrated in leadership 09:27 – Creating space for courageous conversations 16:06 – Leading in the age of AI and what leaders must hold on to 21:50 – Practical ways to improve collaboration and reduce dysfunction 27:23 – Final thoughts and where to focus next
What You’ll Learn
Why curiosity helps leaders reduce stress and inspire growth
How calmness creates psychological safety and trust
How to create deeper connection with your team, even in remote settings
What human qualities will matter most as AI becomes more common
How to foster courageous conversations that strengthen your culture
🎧 Listen now and learn how to lead in a way that builds confidence, connection and a culture where people want to stay.
In this episode of Leading You, I dive into the one mindset shift that can transform your career, leadership, and personal growth.
Inspired by a recent conversation with a client who questioned her leadership potential, I unpack how language, behaviour, and choice shape the way we lead—regardless of title or position.
So often, we wait for permission. We let past experiences or external opinions dictate our potential. But true leadership begins when we choose to see ourselves as leaders and start acting accordingly.
What we cover in this episode:
The power of language—how your words shape your leadership identity
Why behaviour speaks louder than titles—leading through action
How taking control of your responses puts you in the driver’s seat
The impact of limiting beliefs—and how to rewrite your own leadership story
Real-life examples of leaders who stepped up before they had the title
If you’ve ever questioned whether you’re a leader or hesitated to step into your full potential, this episode is for you.
🎧 Listen now and start making that critical mindset shift today.
In this episode of Leading You, I dive into the one mindset shift that can transform your career, leadership, and personal growth.
Inspired by a recent conversation with a client who questioned her leadership potential, I unpack how language, behaviour, and choice shape the way we lead—regardless of title or position.
So often, we wait for permission. We let past experiences or external opinions dictate our potential. But true leadership begins when we choose to see ourselves as leaders and start acting accordingly.
What we cover in this episode:
The power of language—how your words shape your leadership identity
Why behaviour speaks louder than titles—leading through action
How taking control of your responses puts you in the driver’s seat
The impact of limiting beliefs—and how to rewrite your own leadership story
Real-life examples of leaders who stepped up before they had the title
If you’ve ever questioned whether you’re a leader or hesitated to step into your full potential, this episode is for you.
🎧 Listen now and start making that critical mindset shift today.
Scaling a Startup: Lessons from The Laundry Lady's CEO
Hosts
Hosts of this podcast episode
Julie Hyde
Guests
Guests of this podcast episode
Susan Toft
Keywords
Keywords of this podcast episode
scaling a startupleadershipvalues-driven leadershipsustainable growth strategiestechnology in businessmentorshipnetworkingwork-life integration
In this episode of The Leading You Podcast, I sit down with Susan Toft, the CEO behind The Laundry Lady, an award-winning, tech-driven laundry service transforming the industry across Australia and New Zealand.
Susan’s journey is a powerful example of how to scale a business with purpose. What started as a solo operation has grown into a thriving network of over 300 independent contractors, and she has done it by staying true to her values, leveraging smart technology, and taking a strategic approach to growth.
What we cover in this episode
From solo operator to industry leader – How Susan built The Laundry Lady from the ground up
The power of values-driven leadership – Why strong values create consistency and quality as a business grows
Sustainable growth strategies – The step-by-step approach Susan used to expand without compromising service
Embracing technology for efficiency – How the Time Boss platform streamlined operations and created scale
The impact of mentorship and networking – Why surrounding yourself with the right people accelerates success
Becoming more visible as a leader – How Susan leveraged platforms like Shark Tank to grow brand awareness
Work-life integration over balance – Why outsourcing everyday tasks can free up time for what truly matters
Susan’s story is full of practical lessons for business owners, entrepreneurs, and leaders looking to grow without losing control. Whether you are scaling a business, leading a team, or simply looking for inspiration, this episode is packed with valuable insights.
** Susan has also offered a special discount code for Leading You listeners
LAUNDRY20 entitles first-time customers to $20 off The Laundry Lady service. Minimum service fee still applies. Expires Dec 31 2025.
00:00 Introduction to Self-Leadership and Mindset Mastery
In this episode of The Leading You Podcast, I sit down with Susan Toft, the CEO behind The Laundry Lady, an award-winning, tech-driven laundry service transforming the industry across Australia and New Zealand.
Susan’s journey is a powerful example of how to scale a business with purpose. What started as a solo operation has grown into a thriving network of over 300 independent contractors, and she has done it by staying true to her values, leveraging smart technology, and taking a strategic approach to growth.
What we cover in this episode
From solo operator to industry leader – How Susan built The Laundry Lady from the ground up
The power of values-driven leadership – Why strong values create consistency and quality as a business grows
Sustainable growth strategies – The step-by-step approach Susan used to expand without compromising service
Embracing technology for efficiency – How the Time Boss platform streamlined operations and created scale
The impact of mentorship and networking – Why surrounding yourself with the right people accelerates success
Becoming more visible as a leader – How Susan leveraged platforms like Shark Tank to grow brand awareness
Work-life integration over balance – Why outsourcing everyday tasks can free up time for what truly matters
Susan’s story is full of practical lessons for business owners, entrepreneurs, and leaders looking to grow without losing control. Whether you are scaling a business, leading a team, or simply looking for inspiration, this episode is packed with valuable insights.
** Susan has also offered a special discount code for Leading You listeners
LAUNDRY20 entitles first-time customers to $20 off The Laundry Lady service. Minimum service fee still applies. Expires Dec 31 2025.
00:00 Introduction to Self-Leadership and Mindset Mastery