QSR Uncut Podcast

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QSR magazine
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Entrepreneurship Business Management
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675 - 1.1K listeners Neutral 4.6 rating 45 reviews 310 episodes USA
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30s Ad: $26 - $32 60s Ad: $31 - $36 CPM Category: Business
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QSR Uncut is a podcast from the editors of QSR magazine—the leading publication for foodservice owners and operators—that discusses the current state and future of the fast-food restaurant industry as it recovers from the COVID-19 pandemic. Made for restaurant executives, entrepreneurs, consumers, and leaders, each episode candidly shares expert advice from some of the industry's most insightful leaders.

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Emails, Phones, and Addresses

Contact Page Emails

Emails
  • VP Editorial Director, Retail/Hospitality/Foodservice: kl***@wtwhmedia.com
  • QSR Editor: co***@wtwhmedia.com
  • Senior Editor/FSR Editor: ev***@wtwhmedia.com
  • Associate Editor: da***@wtwhmedia.com
  • WiRL Associate Editor: do***@wtwhmedia.com
  • National Sales Director: ed***@wtwhmedia.com
  • National Sales Manager: er***@wtwhmedia.com
Phone Numbers
  • VP Editorial Director, Retail/Hospitality/Foodservice: (919) 945-0726
  • QSR Editor: (919) 945-0731
  • Senior Editor/FSR Editor: (919) 945-0731
  • Associate Editor: (919) 945-0731
  • National Sales Director: (919) 945-0705
  • National Sales Manager: (919) 945-0714
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Recent Hosts, Guests & Topics

Here's a quick summary of the last 5 episodes on QSR Uncut.

Hosts

Danny Klein

Previous Guests

Somia Farid Silber
Somia Farid Silber is the CEO of Edible, a company known for its Edible Arrangements franchise. At just 31 years old, she took over the leadership role in October after serving as president for two years. She is the daughter of Tariq Farid, the founder of Edible, and has been involved in the business since childhood. Somia is focused on redefining Edible as a top-tier hybrid retail experience and has plans to target a new generation of consumers to expand the company's market presence.
Darren Spicer
Darren Spicer is a prominent figure in the fast-food industry, known for his leadership at Clutch Coffee Bar, a brand that has gained significant traction in the drive-thru beverage market. With a focus on innovation and customer experience, Spicer has played a crucial role in expanding the brand's footprint and enhancing its offerings in a competitive landscape.
Donny Bradley
Donny Bradley is a key leader in the fast-food sector, serving as the head of Lola Beans, a coffee chain that specializes in drive-thru services. Under his guidance, Lola Beans has positioned itself as a strong competitor in the burgeoning coffee market, emphasizing quality and convenience to attract a diverse customer base.
Jen Kern
Jen Kern is a Chief Marketing Officer (CMO) with extensive experience in the foodservice industry. She has a proven track record of leading marketing strategies that drive growth and enhance customer engagement. Jen is known for her insights into digital transformation and technology integration within the fast food and fast casual sectors, making her a key voice in discussions about the future of dining experiences.
Garrett Reed
Garrett Reed is the CEO of Laynes Chicken Fingers, a popular fast-food chain known for its chicken fingers and secret sauce. Under his leadership, the brand has expanded significantly since its founding in 1994, growing to over 20 locations and achieving notable increases in same-store sales and guest counts. Reed is focused on corporate development and exploring franchising opportunities to further enhance the brand's presence in the quick-service restaurant industry.
Tim Ridgely
Tim Ridgely is the Vice President of Online Ordering at Paytronix, a leading provider of customer engagement solutions for restaurants and foodservice operators. With extensive experience in the foodservice industry, Tim has been instrumental in developing innovative online ordering systems that enhance customer experience and streamline operations for restaurants. His insights into the integration of technology in food delivery and the evolving landscape of the restaurant industry make him a sought-after expert in discussions about the future of foodservice.

Topics Discussed

CEO multi-million-dollar business Edible Arrangements family business retail experience consumer targeting market presence drive-thru beverages Clutch Coffee Bar Lola Beans QSR sector fast-food industry digital fast food fast casual technology investments kiosk growth loyalty programs Laynes Chicken Fingers Garrett Reed franchising COVID-19 recovery restaurant growth Texas A&M drone delivery delivery issues online ordering restaurant industry future solutions

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Profile Info

@qsrmagazine
QSR magazine

Account Stats

Followers: 4,839
Posts: 312

Account Status

Account Type: Business
Privacy: Public

Biography

QSR is the leading source of information for the quick-service and fast-casual restaurant industries.

Episodes

Here's the recent few episodes on QSR Uncut.

0:00 37:55

Becoming the CEO of a Multi-Million-Dollar Family Business

Hosts
Danny Klein
Guests
Somia Farid Silber
Keywords
CEO multi-million-dollar business Edible Arrangements family business retail experience consumer targeting market presence

Somia Farid Silber in October stepped into the top spot at Edible. At just 31 years old, she’s now leading the parent company of Edible Arrangements, a business her father, Tariq Farid, began when she was 6 years old. After serving as president for the past two years, she’s now on a mission to continue redefining Edible as a top-tier hybrid retail experience. She has big plans to target a coming generation of consumers and grow Edible’s market present through a variety of ways. She joins QSR editorial director Danny Klein to discuss the journey and what’s ahead for the category pioneer.

0:00 49:26

[BONUS] CEO to CEO: The Drive-Thru Coffee Chain Edition

Guests
Darren Spicer Donny Bradley
Keywords
drive-thru beverages Clutch Coffee Bar Lola Beans QSR sector fast-food industry

In this episode of QSR’s CEO to CEO: Behind the Counter series, we step into the burgeoning world of drive-thru beverages. Few segments, if any, are as hot as this one—brands like Dutch Bros have climbed above 1,000 units, and even McDonald’s and Taco Bell (CosMc’s and Live Mas Café, respectively), launched offshoots to capture demand.

We brought together Darren Spicer and Donny Bradley, leaders of the emerging brands Clutch Coffee Bar and Lola Beans, to fill us in on what life is like navigating a red-hot QSR sector and what it takes to separate from an increasingly crowded pack.

Watch the video here: https://www.qsrmagazine.com/story/ceo-to-ceo-the-drive-thru-coffee-chain-edition/

0:00 48:31

The State of Digital in Fast Food and Fast Casual: Revisited (Again)

Hosts
Danny Klein
Guests
Jen Kern
Keywords
digital fast food fast casual technology investments kiosk growth loyalty programs

Last year, in what’s become an annual tradition, restaurant operators shared their key priorities and initiatives in Qu’s fifth-annual State of Digital report. Now, CMO Jen Kern joins QSR editorial director Danny Klein once again to discuss the findings of the sixth edition, which explored everything from the race to holistic, integrated tech to the state of investments to continued kiosk growth to why loyalty doesn’t always work (without the right approach). Just like last year (and the year before that), it’s a look into the future of foodservice you won’t want to miss. Here's a link to the full report: https://www.qubeyond.com/2025-state-of-digital-restaurant-report/

0:00 41:00

The Legend of Layne’s Chicken Fingers, with CEO Garrett Reed

Hosts
Danny Klein
Guests
Garrett Reed
Keywords
Laynes Chicken Fingers Garrett Reed franchising fast-food industry COVID-19 recovery restaurant growth Texas A&M

Founded in 1994 in College Station, the original Layne’s Chicken Fingers became a Texas A&M cult-favorite known for its small-town charm, friendly service, iconic chicken fingers, and secret sauce. The brand has since grown past 20 stores, seen same-store sales jump 9 percent, and guest counts 7 percent. With corporate development continuing, franchising is entering the picture, too. Reed joins QSR editorial director Danny Klein to discuss the rapid development and how Layne’s is thriving in one of the hottest categories in quick service.

0:00 38:44

Drone Delivery: Myth or Magic Bullet for Restaurants?

Hosts
Danny Klein
Guests
Tim Ridgely
Keywords
drone delivery delivery issues online ordering restaurant industry future solutions

Can drones solve some of the age-old issues with delivery? Naturally, there isn’t one answer and it’s a wide world of possibilities to explore. Tim Ridgely, VP of online ordering at Paytronix, joins QSR editorial director Danny Klein to paint a potential vision of the future and why some of these solutions might be closer to reality than operators realize.

Ratings

Global:
4.6 rating 45 reviews

USA

4.7 ratings 40 reviews

Canada

3.0 ratings 3 reviews

Australia

5.0 ratings 2 reviews

UK

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Ireland

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