QSR Uncut

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QSR magazine
Categories
Entrepreneurship Business Management
Audience & Performance Metrics
675 - 1.1K listeners Neutral 4.6 rating 45 reviews 307 episodes USA
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30s Ad: $26 - $32 60s Ad: $31 - $36 CPM Category: Business
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QSR Uncut is a podcast from the editors of QSR magazine—the leading publication for foodservice owners and operators—that discusses the current state and future of the fast-food restaurant industry as it recovers from the COVID-19 pandemic. Made for restaurant executives, entrepreneurs, consumers, and leaders, each episode candidly shares expert advice from some of the industry's most insightful leaders.

Producers, Hosts, and Production Team

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Emails, Phones, and Addresses

Contact Page Emails

Emails
  • VP Editorial Director, Retail/Hospitality/Foodservice: kl***@wtwhmedia.com
  • QSR Editor: co***@wtwhmedia.com
  • Senior Editor/FSR Editor: ev***@wtwhmedia.com
  • Associate Editor: da***@wtwhmedia.com
  • WiRL Associate Editor: do***@wtwhmedia.com
  • National Sales Director: ed***@wtwhmedia.com
  • National Sales Manager: er***@wtwhmedia.com
Phone Numbers
  • VP Editorial Director, Retail/Hospitality/Foodservice: (919) 945-0726
  • QSR Editor: (919) 945-0731
  • Senior Editor/FSR Editor: (919) 945-0731
  • Associate Editor: (919) 945-0731
  • National Sales Director: (919) 945-0705
  • National Sales Manager: (919) 945-0714
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Recent Hosts, Guests & Topics

Here's a quick summary of the last 5 episodes on QSR Uncut.

Hosts

Danny Klein

Previous Guests

Garrett Reed
Garrett Reed is the CEO of Laynes Chicken Fingers, a popular fast-food chain known for its chicken fingers and secret sauce. Under his leadership, the brand has expanded significantly since its founding in 1994, growing to over 20 locations and achieving notable increases in same-store sales and guest counts. Reed is focused on corporate development and exploring franchising opportunities to further enhance the brand's presence in the quick-service restaurant industry.
Tim Ridgely
Tim Ridgely is the Vice President of Online Ordering at Paytronix, a leading provider of customer engagement solutions for restaurants and foodservice operators. With extensive experience in the foodservice industry, Tim has been instrumental in developing innovative online ordering systems that enhance customer experience and streamline operations for restaurants. His insights into the integration of technology in food delivery and the evolving landscape of the restaurant industry make him a sought-after expert in discussions about the future of foodservice.
Brian Lowe
Brian Lowe is the CEO of BML, a consultancy that specializes in the quick service and fast casual restaurant sectors. He has extensive experience working with both large brands and smaller, independent restaurants. His expertise lies in helping businesses successfully launch and manage their grand openings, ensuring they create a strong initial impact and build lasting relationships within their communities.
Darren Spicer
Darren Spicer is the cofounder and CEO of Clutch Coffee, a rapidly growing brand in the drive-thru coffee segment. With a background in entrepreneurship and a passion for coffee, he has played a pivotal role in establishing Clutch Coffee as a leader in the fast casual coffee market. Under his leadership, the brand has focused on innovation and customer experience, contributing to its success and expansion in the competitive coffee industry.
Parrish Chapman
Parrish Chapman is the Chief Revenue Officer at GRUBBRR, a company specializing in self-ordering and automation solutions for the restaurant industry. With a strong background in technology and business development, Parrish has been instrumental in driving GRUBBRR's initiatives to enhance operational efficiency and customer experience in fast-food establishments. His leadership in the company has led to innovative solutions that address the evolving needs of the foodservice sector, particularly in the wake of the COVID-19 pandemic.

Topics Discussed

Laynes Chicken Fingers Garrett Reed franchising fast-food industry COVID-19 recovery restaurant growth Texas A&M drone delivery delivery issues online ordering restaurant industry future solutions grand openings franchisees fast casual quick service restaurant strategy community engagement sales success drive-thru coffee Clutch Coffee Darren Spicer coffee industry technology self-ordering automation solutions GRUBBRR ROI SaaS fee

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Profile Info

@qsrmagazine
QSR magazine

Account Stats

Followers: 4,839
Posts: 312

Account Status

Account Type: Business
Privacy: Public

Biography

QSR is the leading source of information for the quick-service and fast-casual restaurant industries.

Episodes

Here's the recent few episodes on QSR Uncut.

0:00 41:00

The Legend of Layne’s Chicken Fingers, with CEO Garrett Reed

Hosts
Danny Klein
Guests
Garrett Reed
Keywords
Laynes Chicken Fingers Garrett Reed franchising fast-food industry COVID-19 recovery restaurant growth Texas A&M

Founded in 1994 in College Station, the original Layne’s Chicken Fingers became a Texas A&M cult-favorite known for its small-town charm, friendly service, iconic chicken fingers, and secret sauce. The brand has since grown past 20 stores, seen same-store sales jump 9 percent, and guest counts 7 percent. With corporate development continuing, franchising is entering the picture, too. Reed joins QSR editorial director Danny Klein to discuss the rapid development and how Layne’s is thriving in one of the hottest categories in quick service.

0:00 38:44

Drone Delivery: Myth or Magic Bullet for Restaurants?

Hosts
Danny Klein
Guests
Tim Ridgely
Keywords
drone delivery delivery issues online ordering restaurant industry future solutions

Can drones solve some of the age-old issues with delivery? Naturally, there isn’t one answer and it’s a wide world of possibilities to explore. Tim Ridgely, VP of online ordering at Paytronix, joins QSR editorial director Danny Klein to paint a potential vision of the future and why some of these solutions might be closer to reality than operators realize.

0:00 43:38

How to Crush Grand Openings, with Brian Lowe

Hosts
Danny Klein
Guests
Brian Lowe
Keywords
grand openings franchisees fast casual quick service restaurant strategy community engagement sales success

Brian Lowe, CEO of BML, works with the some of the biggest brands in quick service and fast casual but also smaller brands. A common dominator across all, whether it’s multi-unit franchisees or even a restauranteur/entrepreneur opening one location? They want to slay their grand openings. Brian joins QSR editorial director Danny Klein to discuss how brands, of all sizes, should approach this with their franchisees and the lasting impression a solid strategy has on building a following and affinity within the communities they serve and setting a tone for long term sales success.

0:00 41:35

The Future of Drive-Thru Coffee, with Darren Spicer

Hosts
Danny Klein
Guests
Darren Spicer
Keywords
drive-thru coffee Clutch Coffee Darren Spicer coffee industry technology fast casual

Clutch Coffee cofounder and CEO Darren Spicer joins QSR editorial director Danny Klein to chart the journey of one of the drive-thru coffee segment’s hottest brands—how it got started, what it took to become successful, and where growth is now taking the fast casual. We also get into the overall state of coffee and technology in this corner of the industry and what lessons can be learned from consumers, competitors, and everything in between.

0:00 26:44

The Tech Company Guaranteeing ROI for Restaurants

Guests
Parrish Chapman
Keywords
self-ordering automation solutions GRUBBRR ROI SaaS fee technology restaurant industry

Self-ordering and automation solutions company GRUBBRR recently announced a “Guarantee” initiative that puts its money where its tech is. During any month where the solutions don’t generate an ROI, GRUBBRR will waive its SaaS fee. Why is it doing this? What does it say about the state of tech and the future? We’ll get into all of it with Parrish Chapman, chief revenue officer, as well as take a look at where the industry is headed.

Ratings

Global:
4.6 rating 45 reviews

USA

4.7 ratings 40 reviews

Canada

3.0 ratings 3 reviews

Australia

5.0 ratings 2 reviews

UK

0.0 ratings 0 reviews

Ireland

0.0 ratings 0 reviews

New Zealand

0.0 ratings 0 reviews

Singapore

0.0 ratings 0 reviews

South Africa

0.0 ratings 0 reviews