Finding Our Way

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Jesse James Garrett and Peter Merholz

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Design Arts Technology Business

795 - 1.3K listeners Neutral 4.8 rating 53 reviews 57 episodes USA

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UX design pioneers and Adaptive Path co-founders Peter Merholz and Jesse James Garrett discuss the evolving challenges and opportunities for design leaders.

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Recent Hosts, Guests & Topics

Here's a quick summary of the last 4 episodes on Finding Our Way.

Hosts

Peter Merholz Jesse James Garrett

Previous Guests

Amy Lokey

Amy Lokey is the Chief Experience Officer at ServiceNow, an enterprise software platform. With a strong background in design leadership, she focuses on integrating product and customer experiences. Amy is dedicated to defining meaningful experience metrics and is committed to her personal growth as a leader in the design field. Her insights into the implications of AI for digital product design are highly regarded in the industry.

Sara Beckman

No additional bio available.

Todd Wilkens

Todd Wilkens is a seasoned leader in the fields of design and product development. He was part of the leadership team at Adaptive Path, where he transitioned from design leadership to product leadership, ultimately embracing a fully integrated approach that encompasses design, product, and technology. With a holistic view of product development, Todd has a deep understanding of the dynamics within organizations and the strategic conversations that occur at the executive level.

Roger L. Martin

Roger L. Martin is a renowned business strategist and former Dean of the Rotman School of Management at the University of Toronto. He is known for his influential work in the field of design and business, particularly in the late 2000s, where he advanced the conversation around the intersection of these two disciplines. Martin has authored several books and articles on strategy and design thinking, and he is a sought-after speaker and consultant in the areas of business strategy and innovation.

Topics Discussed

Chief Experience Officer design leadership product experience customer experience experience metrics AI in design design product management design thinking metrics education business Maker Mindset Product Development Design Leadership Product Leadership Technology Integration C Suite Roger Martin design leaders influential work Aristotle Hermes

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Episodes

Here's the recent few episodes on Finding Our Way.

0:00 53:30

57: On Being a Chief Experience Officer (ft. Amy Lokey)

April 13, 2025

Peter Merholz Jesse James Garrett

Amy Lokey

Chief Experience Officer design leadership product experience customer experience experience metrics AI in design

Joining Peter and Jesse to talk about what's next for design is Amy Lokey, Chief Experience Officer for the enterprise software platform, ServiceNow. We'll be talking about building a team that unifies product experience with customer experience, defining experience metrics that actually matter, investing in her own growth as a leader, and the real implications of AI for digital product design.

0:00 57:46

56: Design’s Role in the Evolution of Product Management (ft. Sara Beckman)

March 23, 2025

Peter Merholz Jesse James Garrett

Sara Beckman

design product management design thinking metrics education business

Joining Peter and Jesse to talk about what's next for design is Dr. Sara Beckman, Professor at Berkeley's Haas School of Business and longtime observer and commentator of the dynamic between design and business. We'll be talking more about the legacy and impact, for better or worse, of design thinking, how design leaders should talk about metrics and how they shouldn't, and what she's learning from educating the next generation of product managers.

0:00 53:54

55: The Maker Mindset Connecting Product, Design, and Engineering (ft. Todd Wilkens)

March 08, 2025

Peter Merholz Jesse James Garrett

Todd Wilkens

Maker Mindset Product Development Design Leadership Product Leadership Technology Integration C Suite

Joining Peter and Jesse to talk about what's next for design is Todd Wilkens, part of our leadership at Adaptive Path years ago, who has gone from design leadership to product leadership to fully integrated leadership of design, product, and technology. He'll talk with us about his increasingly holistic view of product development and leadership, the signs that an organization is right for him as a leader, and what the C suite really talks about behind closed doors.

0:00 49:02

54: At the Intersection of Design and Business, Be The Anomaly (ft. Roger Martin)

February 08, 2025

Peter Merholz Jesse James Garrett

Roger L. Martin

design business Roger Martin design leaders influential work Aristotle Hermes

Joining Peter and Jesse is business strategist Roger L. Martin, former Dean of the University of Toronto's Rotman School of Management, who advanced the conversation about design and business with his influential work in the late 2000s.

We'll talk about the parts of that vision that worked out as well as the parts that didn't, the new forces shaping design's business impact, and what design leaders should be advocating for next from Aristotle to Hermes.

Ratings

Global:

4.8 rating 53 reviews

USA

4.8 ratings 29 reviews

Australia

5.0 ratings 10 reviews

Canada

4.9 ratings 9 reviews

UK

4.2 ratings 5 reviews

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