Grow My Salon Business Podcast

This week, I dive into what makes a truly effective salon manager in today's rapidly changing business landscape. I've titled it "The 9 Traits of a Modern Salon Manager", and I've consciously used the word 'Modern' because, like everything else in life and business, what worked yesterday may not work so well today.

I explore the nine essential traits that modern salon leaders need to cultivate to build successful teams, create thriving businesses, and adapt to the evolving demands of our industry. While certain principles remain timeless, other elements of management and leadership become more or less important over time.

Whether you're a salon owner looking to strengthen your leadership skills or a stylist with ambitions of salon management, this episode offers practical insights to help you develop your management approach. 

And, If you're serious about elevating your management skills, be sure to join me on my FREE Masterclass: The 4 Essential Lessons in Salon Management - Save your seat here

IN THIS EPISODE:

[2:00] The importance of your role as a manager and leader 

[2:52] Why the "hands-off" management approach often fails 

[4:55] Trait 1: Having a clear vision for the future 

[5:42] Trait 2: Understanding that leadership is about developing people 

[6:23] Trait 3: Building relationships and showing empathy 

[7:07] Trait 4: Offering flexibility in the workplace 

[8:23] Trait 5: Driving productivity through goal-setting and accountability 

[9:35] Trait 6: Embracing technology in salon management 

[10:01] Trait 7: Creating and protecting your salon's culture 

[10:51] Trait 8: Prioritising effective communication 

[11:36] Trait 9: Embracing and adapting to change 

[11:57] Final thoughts on continuous learning as a manager 

Want MORE to help you GROW?

📚 Check out our Bestselling GROW Books https://growmysalonbusiness.com/books/

🆘 Management overwhelm!? Download our free checklist! This checklist will help you get clarity on where you're at https://growmysalonbusiness.com/management-checklist/

RATINGS + REVIEWS

🙏Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! 

They do matter in the rankings of the show and help other people find my podcast.

👉 Here's what you do:

- On your phone,Click here  (Read steps below first)
- Scroll down to 'Ratings & Reviews'
- Tap on the empty purple stars and rate 5 stars
- Click on ‘Write a Review’ I love to hear what’s been helpful and what you love about the podcast! Thank you for your support! 🙏

Until next time!
 Antony

RESOURCES MENTIONED IN THIS EPISODE:

FREE Masterclass: 4 Essential Lessons in Salon Management - Click here to save your seat 

👉 FOLLOW US!

Instagram | Facebook | Website

One of the things that I constantly see in industry Facebook groups is how badly employees are paid, whether we’re talking about apprentices, assistants or stylists… 

And that isn’t country specific, it’s a general trend of people feeling they’re hard done by to the point of being exploited…

But what I literally never see are comments about “How bad the productivity levels of the average hairdresser are.”

And obviously that's part of the problem, because what you earn is always going to be a reflection of what you produce. 

Join me as I share 15 key traits that set high-earning stylists apart and discover how you can transform your income without thinking you have to go self-employed or change salons.

If you're ready to stop blaming and start earning, this episode is your roadmap to financial success in the salon industry.

 RESOURCES MENTIONED IN THIS EPISODE:

Download the Guide: 15 Points for Financial Success as an employed stylist.

IN THIS EPISODE:

[00:55] Commitment to a positive outlook despite industry challenges

[01:20] Observations about compensation complaints in industry Facebook groups

[02:07] The connection between productivity and earnings in salons

[02:56] Addressing the stylist's mindset about money and compensation

[03:39] The reality of salon economics and owner struggles

[05:11] Introducing the concept: "You don't get what you want, you get who you are"

[06:01] Questions for stylists to assess their own productivity

[07:04] Celebrating successful stylists in the industry

[07:49] Introduction to "The Half Million Dollar Club" stylists

[08:46] Discussion of stylists earning $200-250K annually behind the chair

[10:15] Addressing the blame mentality and shifting to personal responsibility

[10:51] Introduction to the 15 traits of financially successful stylists

[15:47] Practical examples of what successful stylists do consistently

Want MORE to help you GROW?

📚 Check out our Bestselling GROW Books https://growmysalonbusiness.com/books/

🆘 Management overwhelm!? Download our free checklist! This checklist will help you get clarity on where you're at https://growmysalonbusiness.com/management-checklist/

RATINGS + REVIEWS

🙏Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! 
 

They do matter in the rankings of the show and help other people find my podcast.

👉 Here's what you do:

- On your phone,Click here  (Read steps below first)

- Scroll down to 'Ratings & Reviews'

- Tap on the empty purple stars and rate 5 stars

- Click on ‘Write a Review’ I love to hear what’s been helpful and what you love about the podcast! Thank you for your support! 🙏

Until next time!
 Antony

👉 FOLLOW US!

Instagram | Facebook | Website

It’s very rare that a new tool for cutting hair enters the professional market. And those that do usually tend to fade away. 

But occasionally something piques the imagination of both the creatives and the business side of the industry as being creatively different and commercially beneficial.

My guest today is Frank Brormann, a German hairdresser, salon owner and inventor of Calligraphy Cut, a new tool and a new way of working with hair.

In today’s podcast, we will discuss:

•    What exactly is the calligraphy cut? 
•    How it could potentially be a new cutting service to offer your clients
•    The experience of being on Germany’s ‘Lions Den’ (Shark Tank), where he secured a million-euro investment. 

And lots more!

IN THIS EPISODE:

[01:20] Welcome to Frank Brormann 

[01:26] What exactly is Calligraphy Cut - a tool or a specific haircut? 

[02:21] The origin story - how flower stems inspired the Calligraphy Cut 

[05:08] The science behind the 21-degree angle and what makes it special 

[06:46] What hair problems does the Calligraphy Cut solve? 

[08:46] Using the Calligraphy Cut on different hair types and textures 

[10:42] Why the Calligraphy Cut is best used on wet hair 

[11:55] The client experience and financial impact on salons 

[14:43] The business model: subscription vs. purchase options 

[17:04] Frank's background and adoption rate in his own salon 

[19:23] How stylists initially react to the Calligraphy Cut 

[21:08] The experience of pitching on Germany's "Lion's Den" (Shark Tank) 

[25:09] How the TV appearance and investors transformed the business 

[29:27] Digital transformation of the Calligraphy Cut business 

[33:35] Final thoughts from Frank on embracing innovation 

Want MORE to help you GROW?

📚 Check out our Bestselling GROW Books

https://growmysalonbusiness.com/books/

🆘 Management overwhelm!? Download our free checklist! This checklist will help you get clarity on where you're at https://growmysalonbusiness.com/management-checklist/

RATINGS + REVIEWS

🙏Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast.

👉 Here's what you do:

- On your phone,Click here  (Read steps below first)

- Scroll down to 'Ratings & Reviews'

- Tap on the empty purple stars and rate 5 stars

- Click on ‘Write a Review’ I love to hear what’s been helpful and what you love about the podcast! Thank you for your support! 🙏

Until next time!
 Antony

👉 FOLLOW US!

Instagram | Facebook | Website

👉 FOLLOW CALLIGRAPHY CUT UK!

Instagram | Website

👉 FOLLOW CALLIGRAPHY CUT GERMANY!

Instagram | Website 

In this week’s episode, I share a recent conversation I had with a Chicago-based stylist who is one of those rare people who is continually looking for those 1% improvements that separate good stylists from exceptional ones.

I talk about why it’s essential that salon owners invest in training their team beyond just technical skills.

Despite all the time, energy, and financial commitment you make as the salon owner, the real success of your business comes together when the stylist is standing behind the chair. 

That's where the magic either happens or not…

As a salon owner, stop leaving the success of that interaction between client and stylist to chance. Instead, either invest in or develop your own comprehensive training programs that cover communication skills, client service, and the mindset needed for sustained success.

IN THIS EPISODE:

[00:00] Welcome and introduction

[00:45] Introducing Rita and the Super Stylist course

[01:49] Questions for salon owners about team training

[03:33] Where the rubber meets the road: The critical client interaction

[04:14] Introduction to Rita's story and my initial assumptions

[05:14] The surprising reality of Rita's experience and mindset

[05:58] Communication distinctions that matter with clients

[06:49] Rita's approach to continuous improvement

[07:47] What inspires me about stylists like Rita

[08:51] Information about the Super Stylist course

Want MORE to help you GROW?

📚 Check out our Bestselling GROW Books https://growmysalonbusiness.com/books/

🆘 Management overwhelm!? Download our free checklist! This checklist will help you get clarity on where you're at https://growmysalonbusiness.com/management-checklist/

RATINGS + REVIEWS

🙏Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! 
 
They do matter in the rankings of the show and help other people find my podcast.

👉 Here's what you do:

- On your phone,Click here  (Read steps below first)

- Scroll down to 'Ratings & Reviews'

- Tap on the empty purple stars and rate 5 stars

- Click on ‘Write a Review’ I love to hear what’s been helpful and what you love about the podcast! Thank you for your support! 🙏

Until next time!
 Antony

RESOURCES MENTIONED IN THIS EPISODE:

The Online Super Stylist course

👉 FOLLOW US!

Instagram | Facebook | Website

In this episode, I sit down with Sydney-based salon owner and colourist Kirby Lago. I’ve had the pleasure of watching her grow her business from a small salon to a thriving luxury business five times the size.

Kirby is a great example of combining the life of being a very active behind the chair hairdresser with being a true business visionary and being prepared to put in the hard work and personal sacrifices that go with it.  

In today’s podcast, we discuss:

● How the modern salon of today is evolving

● Salon design, branding, and creating an unforgettable client experience

● How Kirby uses Instagram to grow her business and attract her ideal clients 

● As well as finding the balance between family life and running a business 

And so much more!

IN THIS EPISODE:

[00:00] – Intro: Welcome and podcast growth updates
 [01:15] – Meet Kirby Lago: From small salon to luxury empire
 [02:35] – Salon design for a high-end experience
 [05:00] – The importance of branding and client perception
 [07:09] – The transition to a color-focused salon for profitability
 [10:28] – Why cutting skills are declining and how trends shape business
 [14:19] – Hair restoration and holistic hair health services
 [18:23] – Building the right team and outsourcing wisely
 [23:09] – Salon culture: Setting expectations and maintaining a positive team
 [25:50] – Why client experience is everything (and how to elevate yours)
 [27:57] – Marketing and personal branding: How Kirby became the face of her business
 [31:45] – Instagram strategy: The three content pillars that drive engagement
 [35:49] – Balancing personal life with business and social media presence
 [38:41] – Closing thoughts: Key takeaways for salon owners

Want MORE to help you GROW?

📚 Check out our Bestselling GROW Books https://growmysalonbusiness.com/books/

🆘 Management overwhelm!? Download our free checklist! This checklist will help you get clarity on where you're at https://growmysalonbusiness.com/management-checklist/

RATINGS + REVIEWS

🙏Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated!

They do matter in the rankings of the show and help other people find my podcast.

👉 Here's what you do:

- On your phone,Click here  (Read steps below first)

- Scroll down to 'Ratings & Reviews'

- Tap on the empty purple stars and rate 5 stars

- Click on ‘Write a Review’ I love to hear what’s been helpful and what you love about the podcast! Thank you for your support! 🙏

Until next time!
 Antony
 

👉 FOLLOW US!

Instagram | Facebook | Website

👉 FOLLOW PELO BY LAGO!

Instagram | website

👉 FOLLOW KIRBY!

Instagram