Inbox and follow-ups

Views and filters

Use these filters to isolate a work queue: replies that need a response, drafts awaiting review, scheduled messages, disconnected mailboxes, or issues that require correction. Snoozed and Archived keep non-current work out of the active Inbox.

When a conversation ends without a booking, choose Mark as Declined if the host said no, or I Declined if you or your client passed on the show (for example, a paid placement). Both appear under Declined.

Open a pitch to see the full conversation

Change the time of a scheduled follow-up

1. 1. Open the pitch. From the campaign workspace or pitch Inbox, click the podcast whose follow-up you want to change.
2. 2. Find Follow-up Emails. Expand the scheduled follow-up to see its message and actions.
3. 3. Click Edit Follow-up. Choose a new send date and time. You can also update the follow-up message.
4. 4. Save your changes. Podseeker will use the new time shown in your local timezone.

Try a different email when the conversation cannot continue

Use Try a different email when the first address bounces, a generic inbox refers you to the person who handles guests, or you decide another recipient is more appropriate. It keeps the outreach for this client and podcast together while letting you focus on one active conversation at a time.

1. 1. Open the pitch and click Try a different email. Confirm that you want to start a new email conversation.
2. 2. Review the new draft. Podseeker copies the previous subject and message, returns the pitch to Drafted, and asks you to choose a new recipient before sending.
3. 3. Continue from the new conversation. The new conversation becomes current, so its messages and status drive the pitch workspace.
4. 4. Refer back when needed. Earlier recipients and messages remain collapsed under Previous email conversations. Choose Make current if you need to return to one of them.

A late reply to a previous conversation is still saved for reference, but it does not replace the current conversation automatically.

What Podseeker handles in follow-ups

Schedule follow-ups for a whole campaign or a selection of pitches, and Podseeker takes care of the judgment calls you would otherwise make one by one:

• Skips hosts who replied. Conversations stay out of bulk and campaign follow-ups, even after you reply back.
• Ignores auto-replies. Out-of-office and “we received your email” messages don't count as a reply, so those pitches still get their follow-up.
• Skips bounced emails and pitches that already have a follow-up scheduled.
• Cancels a scheduled follow-up if a real reply or a bounce arrives before it sends.
• Keeps every follow-up in the original thread, sends from the same mailbox, and spaces bulk sends 5 minutes apart.
• Doesn't count follow-ups as pitches. They don't use your monthly pitch allowance.

Follow-up rules

• Stay in the existing conversation. Follow up from the pitch so the message remains in the same thread.
• Check the thread first. A reply or a manually sent email may change the appropriate next step.
• Legitimate replies stop automation. Remaining scheduled follow-ups are cancelled when Podseeker detects a real response.
• Conversations never get bulk follow-ups. Once the host replies, that pitch is left out of bulk and campaign follow-ups, even after you reply back and it shows Sent Email again, because a reply changes the context. Auto-replies and out-of-office messages don't count as a reply. You can still schedule a follow-up on that pitch yourself (for example, after replying with a quote); it's cancelled if the host answers first.
• Record outcomes. Mark booked or declined conversations so the team can separate results from open work.

Review results in Analytics

Analytics groups initial outreach by month and shows when bookings were confirmed, with breakdowns by client and campaign. Its counts use detected email outcomes; manually setting a pitch status does not by itself change Analytics.